|When||Nov 11, 2009 - Nov 12, 2009|
National Auto Care & Elite Training have partnered together to offer your dealership the Elite F&I Certification Program. Each interactive 2-day session provides F&I managers with the skills, strategies and support they need to increase profit. This program is the result of professional development, combined with years of real world, in dealership experience. The foundation of the program is a fundamental, menu-based philosophy rooted in helping customers and educating them on how F&I products help and/or protect them. Topics to be covered include: principles of communication, customer focus presentation (role-play), menu presentation (role-play), overcoming and answering objections, setting and attaining goals, and compliance fundamentals. For more information, call (800) 548-1875 or visit www.nacsolution.com.