|When||May 17, 2004 - May 21, 2004|
Santa Ana/Encino, CA
In this 40-hour curriculum (five days, Mon-Fri), students will learn the sales process from the meet and greet to write up, how to stop the shopper, the difference between leasing and financing and how to present both options. They'll also learn what happens after the sale so they can set up customers properly for F&I to avoid any deception or legal ramifications for the dealer. Phone skills and follow-up procedures are also included in this intense one-week program. For more information contact 1-800-255-9110 or e-mail [email protected]. For detailed course information or other employer-paid training options offered by the college, visit www.collegeofautomotive.com. To order the College of Automotive Management's 400-plus-page F&I training manual, visit www.collegeofautomotive.com/spoffers.htm.
College of Automotive Management
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