2014 GM Models to Include New Maintenance Plan
The two-year/24,000-mile program covers four service visits in a 24-month period. It’s also transferrable to subsequent owners.
DETROIT — Customers who purchase or lease an eligible new 2014 Chevrolet, Buick or GMC car, truck or crossover will be covered by a new maintenance program that includes certain scheduled services for two years or 24,000 miles, whichever occurs first.
“This new plan will kick off our customers’ ownership experience on the right foot and keep our strong sales momentum going,” said Dan Akerson, General Motors chairman and CEO. He announced the plan at GM’s 2013 annual meeting of stockholders.
“We know that customers who service their vehicles at our dealerships are much more likely to purchase another GM product down the road,” Akerson said. “It’s all the more important to bring customers to our service facilities for routine maintenance to further enhance the quality and reliability of their GM vehicles.”
For most 2014 vehicles, Chevrolet, Buick and GMC dealers will complete an oil and filter change, four-wheel tire rotation, and conduct a 27-point vehicle inspection based on what’s called for in the vehicle owner’s manual maintenance schedule and oil life monitoring system.
Some alternative-fuel vehicles do not include oil changes, and some performance vehicles do not include tire rotations when that service is not recommended. The program covers up to four service visits in the 24-month period and is fully transferrable to subsequent owners. Customers who have already purchased or leased a 2014 model year vehicle will receive the scheduled maintenance program.
Cadillac vehicles beginning with the 2011 model year are already covered by the Cadillac Premium Care Maintenance Program, which covers scheduled maintenance services like oil changes, tire rotation, most air filter replacements and an inspection for four years or 50,000 miles, whichever comes first.
More F&I

Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →