ACE to Debut Product Specialist Certification at Industry Summit
The latest addition to Automotive Compliance Education’s growing compliance certification program was designed to cover basic legal requirements and federal guidelines governing the structure and sale of F&I products.
by Staff
July 11, 2018
2 min to read
Industry Summit 2018 will be held Oct. 8–10 at the Caribe Royale Orlando in Orlando, Fla. Photo courtesy Caribe Royale
ORLANDO, Fla. — Organizers of the annual Industry Summit announced that Automotive Compliance Education (ACE) has agreed to once again offer onsite compliance certification to registered attendees for no additional charge. The event will be held Oct. 8–10, 2018, at the Caribe Royale Orlando in Orlando, Fla., with ACE certification scheduled for the morning of Tuesday, Oct. 9.
“ACE has become an integral part of our events, and we are pleased that our audience has so eagerly embraced this important training opportunity,” said David Gesualdo, show chair and publisher of F&I and Showroom and Auto Dealer Today. “It’s clear there is an insatiable appetite for compliance education at every level of our industry.”
Ad Loading...
ACE certification is open to auto dealers and dealership personnel as well as agents, auto finance executives, and F&I product providers and administrators. ACE’s executive director, Gil Van Over, said a new certification, “Product Specialist,” was designed in part to inform conversations among dealers and agents concerning the structure and sale of F&I products.
“This offering is geared toward the people who provide product, financing, or consulting services to the dealer community. Dealers often look to us for compliance assistance or oversight. Understanding what the products do that dealers sell to customers is just as important on the features and benefits to sell the products,” Van Over said.
To earn ACE certification, Industry Summit attendees must be present for a comprehensive review session that will begin promptly at 9 a.m. on Tuesday, Oct. 9, and earn a grade of 80% or better on the exam that follows. Those who succeed will get a framed diploma and opportunities to renew their certification on an annual basis.
More information about Industry Summit 2018 is available at the event’s website. To discuss sponsorship and exhibition opportunities, contact David Gesualdo at (727) 947-4027 or via email.
Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.
In this video, Reese Dailey explains how effective follow-up drives better results
across the dealership, including increased sales, higher F&I penetration, and
stronger customer retention.
It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.
Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.
