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ADESA Post Sale Inspection Designed to Promote Dealer Value

by Staff
July 10, 2001
3 min to read


To promote profitability and integrity for its customers, ADESA Corp. has developed a Post Sale Vehicle Inspection program to align buyers and sellers, according to company officials.


Once dealers purchase a vehicle, they may proceed to a post sale inspection booth where an ADESA employee processes the dealer's request to have a frame only or frame and mechanical diagnostic test performed by a trained automotive technician. Cost for these services vary from each ADESA auction location.

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"This is a win-win opportunity for ADESA as well as the dealers who look to our auctions to purchase their used vehicle inventories," said Don Davis, director of reconditioning operations. "By having our auction service department conduct the tests, dealers can spend more time in the auction arena while having the vehicle inspected professionally."


Once a dealer makes the decision to utilize the post sale inspection program, the vehicle is transported to the ADESA service department where trained automotive technicians place the vehicle on a lift for a frame inspection and in addition link it to service equipment for a complete mechanical inspection. Results of the inspection are available before the auction's arbitration deadline.


If there is a National Auto Auction Association (NAAA) arbitrary item noted, the buyer is immediately contacted and the vehicle is put into arbitration. If there are no arbitrary items noted in the vehicle's condition report, dealers are presented with estimates and additional options such as Paintless Dent Repair (PDR), glass, body and detail services at affordable rates.


"Offering a choice in where to take vehicles for reconditioning services is one more way we can work with dealers to help them save time and money," Davis said. "By letting our team of professionals handle the work, dealers are ensured with the highest level of customer care."


Dealers who have taken advantage of the program say they are highly satisfied with the program and say they feel very confident in doing business with ADESA. "ADESA's Post Sale Inspection Program is outstanding," said Glenwood Stephens, used car manager for The Warehouse, LLC in Henderson, Nev. "Every one of the vehicles my dealership purchases at ADESA Dallas goes through the process and it has provided our customers with a higher selection of quality, used cars faster and more affordable."

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About ADESA Corporation


Headquartered in Indianapolis, Ind., ADESA Corp. is a wholly owned subsidiary of ALLETE, a diversified multi-services company.


ADESA operates 54 wholesale vehicle auctions and five commercial truck sales strategically located across the United States and Canada. In addition, the Automotive Services segment of ALLETE operates several other related businesses in the vehicle remarketing industry including total loss recovery services, Automotive Finance Corporation (AFC) dealer financing, Great Rigs auto transporters, PAR remarketing services, AutoVin Inspection Services and ADESA Importation Services (AIS).

Topics:F&I

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