ADP, Reynolds Start New Technology Company
Open Dealer Exchange is a newly launched company that will provide finance sources with the ability to improve operational efficiencies and enhance brand value by better integrating the loan origination process into the dealer's transactional, point-of-sale system.
DETROIT, Mich. –- Open Dealer Exchange is a newly launched company that will provide finance sources with the ability to improve operational efficiencies and enhance brand value by better integrating the loan origination process into the dealer’s transactional, point-of-sale system.
Open Dealer Exchange will facilitate the credit processing functions within the dealers’ point-of-sale transactional systems used by automotive, truck and powersports dealers to conduct business in the showroom, at the desk, in the F&I office and online.
Historically, dealers have been relegated to separate systems, one for credit processing and another for point-of-sale transaction processing in F&I. With Open Dealer Exchange, dealers
will be able to combine these systems to improve the overall vehicle sales process for all stakeholders.
Finance sources will benefit from more real-time information being delivered specific to the transaction at the point of sale. Dealers will now have the flexibility to embed the finance
transactions throughout the sales cycle from websites through CRM, Desking and F&I, and consumers are left with more ways for financial approval and ultimately a better chance of
getting their choice of vehicle.
“We believe that this joint venture will support our current mandate of streamlining the sales process for automotive, truck and power sports retailers,” states Marty Zwolan, vice
president of sales and operations for Open Dealer Exchange. “Open Dealer Exchange will be able to provide a better sale process for the consumers, finance sources and dealers by
acknowledging that vehicle financing is no longer just an F&I transaction. The vision for this company will be to transform traditional finance source – dealer relationships to help close and fund more deals.”
The new company is based on the Computerized Vehicle Registration (CVR) model, which was the first ADP and Reynolds and Reynolds joint venture launched in 1992. The venture provided a three-way benefit of simplifying the vehicle registration process for the state, the dealer and the consumer. Used by over 9,000 dealerships in 24 states throughout
the U.S., CVR provides the state a consistent way to embed vehicle registrations into dealers’ systems, including non-ADP and non-R&R clients. It also gives the dealer a more efficient sales process and saves the consumer a trip to the local DMV.
As with CVR, Open Dealer Exchange will also provide a three-way benefit, this time by changing the finance presentation model within dealerships. Open Dealer Exchange will pave the way for future improvements to the sales process that increase dealers’ profitability, provide greater lending options, and create a superior buying experience. Additionally, Reynolds
and Reynolds and ADP will remain fierce competitors.
“ODE is an open platform, and will deliver integration and related services to non-ADP and non-R&R dealer system providers, other finance sources that serve auto and truck retailers,
and other portal finance source networks,” adds Zwolan.
More Digital

Fixed-Ops Automation Can Help Dealerships Stand Out
Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.
Read More →
AI and the Auto Dealer
These are risks you can’t ignore as the technology becomes more and more of a presence in the auto retail environment.
Read More →
Data Drives Success
Dealerships that make decisions based on data rather than gut instinct or experience have a leg up on their competitors, according to a recent survey.
Read More →
AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Simple But Effective Hacking Surges
Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.
Read More →
The Future of Car Dealerships
Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.
Read More →
Structure Leads to Optimized Auto Listings
As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.
Read More →
Real Intelligence
AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.
Read More →
Zurich Launches Advisor IQ for F&I Manager Coaching
The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.
Read More →
F&I in the Digital Age
Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.
Read More →