Ark. AG Files Suit Against Used Car Dealer
Arkansas Attorney General Dustin McDaniel filed a lawsuit against a used car dealer who allegedly sold vehicles without providing a clear title to car buyers. According to the suit, the dealer took five months to provide the titles.
LITTLE ROCK — Attorney General Dustin McDaniel today filed a consumer-protection lawsuit against a Greenbrier used car dealership accused of selling vehicles while being unable to provide a clear title to the consumers who purchased those vehicles.
Carco of Arkansas, Inc. and its owner J. Eric Turner have in at least 59 instances failed to deliver a title at the time of sale, according to the complaint filed in Pulaski County Circuit Court. Many times, Carco was not itself in possession of a vehicle's title because it had not fully paid for the cars it acquired from other dealers, such as auto auctions, before placing the cars for sale on its own lot.
McDaniel's complaint also alleges that Carco did not promptly pay off the balances on trade-ins it had taken from consumers, exposing the consumer trading the vehicle to liability and financial trouble, and preventing Carco from providing clear title to the next buyer.
"Vehicle owners are in an unmanageable position when they do not possess clear title to a car they've purchased," McDaniel said. "Without a title, a buyer can't register a car and legally drive it, and the buyer cannot obtain insurance for the vehicle. This practice is not acceptable, and the court should make sure that it does not continue."
According to the complaint, Carco did not fully pay for the cars it sold from its lot, so the dealers from which Carco purchased vehicles refused to turn over titles to Carco. When consumers bought the same cars from Carco, the dealership assured buyers that titles would be delivered shortly after sale. However, the defendants knew at the time they provided those assurances that they could not keep that promise.
It took the defendants an average of five months from the date of sale to deliver titles to consumers, the lawsuit stated.
Carco and Turner are accused of violating the Arkansas Deceptive Trade Practices Act and the Used Motor Vehicle Buyer Protection Act. McDaniel asked the court to issue an injunction prohibiting the defendants from continuing the deceptive business practice and to award civil penalties and restitution to consumers.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →