Attorneys to Tackle GM Product Policy at PALS 2017
In a surprise addition to the P&A Leadership Summit agenda, Matthew Bartle and David Marcus of Bartle & Marcus LLC will address General Motors’ recent directives regarding the sale of non-OEM parts and service contracts.

DALLAS — Organizers of the sixth annual P&A Leadership Summit have announced the formation of a special session featuring attorneys Matthew Bartle and David Marcus. The pair will address recent General Motors directives requiring dealers to disclose to consumers the sale of non-GM parts and service contracts.
“There can be little doubt GM is trying to bully dealers into promoting a factory-branded VSC to the exclusion of aftermarket VSCs,” Bartle said. “The big question is whether and to what extent GM can be stopped.”
Bartle and Marcus are partners in the Kansas City, Mo.-based law firm of Bartle & Marcus LLC. Their session, “The GM Mandate: Legal and Practical Responses,” will begin at 4:20 p.m. on Wednesday, Sept. 13. They are expected to discuss the contents and legal implications of two bulletins and a letter attributed to Alan Batey, GM’s executive vice president and president for North America. The factory appeared to threaten dealers who fail to disclose the sale of non-GM parts and service contracts with a $500-per-vehicle fine, loss of access to incentive programs, and even termination of the dealer’s franchise agreement.
“Thanks to Matthew and David’s availability and fortuitous timing, we are able to offer an informed response to this surprising development,” said David Gesualdo, show chair and publisher of P&A magazine. “We anticipate a full room and a highly engaged audience.”
Registration for Industry Summit 2017 is open at the event’s website. To discuss sponsorship and exhibition opportunities, contact David Gesualdo at (727) 947-4027 or via email.
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →