Audi to Integrate Dealer Communication Systems With the DealerTrack Arkona DMS
DealerTrack Systems Inc., a subsidiary of DealerTrack Holdings Inc., a provider of on-demand software and data solutions for the U.S. automotive retail industry, announced that Audi of America Inc. plans to integrate its dealer communications platform with the DealerTrack Arkona DMS (dealer management system).
LAKE SUCCESS, N.Y. -- DealerTrack Systems Inc., a subsidiary of DealerTrack Holdings Inc., a provider of on-demand software and data solutions for the U.S. automotive retail industry, announced that Audi of America Inc. plans to integrate its dealer communications platform with the DealerTrack Arkona DMS (dealer management system).
"We are pleased to partner with Audi to provide full integration with its dealer communications system, which should enhance the appeal of the DealerTrack DMS to the more than 270 Audi dealerships across the U.S.," said Raj Sundaram, senior vice president, dealer solutions at DealerTrack. "Audi dealers can be confident that they will be provided state-of-the-art technology at a tremendous value, consistent with all OEM communication requirements. Every Audi dealer will also be offered preferred pricing."
Following the planned integration, Audi dealers using the DealerTrack DMS will be able to access Audi's AIM inventory management system on the same desktop as their DMS applications, and the systems will be fully integrated in real time. The DMS also will be integrated with Audi's financial accounting system. Information will transfer seamlessly from one system to another without having to be re-keyed, eliminating potential data errors. The transactions and communications supported will include repair orders, parts orders and acknowledgements, parts returns, preparation and submission of financial statements, and complete vehicle service histories.
"Many Audi dealers are actively considering DealerTrack's DMS because of its competitive pricing and web-based, 'software as a service' model, as well as the open access it provides to other vendors," said Reinhard Fischer, director of network management at Audi of America Inc. "We are confident that the integration of our existing communications platform with DealerTrack's DMS will create new efficiencies and enhance the flow of timely information to and from Audi dealers – which ultimately will help drive increased sales, profits and customer satisfaction."
More Digital

Zurich Launches Advisor IQ for F&I Manager Coaching
The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.
Read More →
F&I in the Digital Age
Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.
Read More →
Need for Speed: EV Apps Lack Consistency
Fifty-five percent of surveyed EV owners said their mobile applications had a major or moderate impact on their purchasing decisions, but connectivity issues remain a problem.
Read More →
Four Keys to Your Digital Trail Defense
Federal regulators are cracking down on hidden fees. This protective measure could mean the difference between winning and losing a lawsuit or surviving a duel with the Dark Side.
Read More →
Hyundai Hosts Tech Talent Forum
Technology leaders from Hyundai Motor Group will have open discussions at the inaugural HMG Tech Talent Forum on topics ranging from autonomous driving to 'smart' manufacturing.
Read More →
Dealers Seek Actionable AI
Dealers are facing growing frustrations with current generic artificial intelligence tools, according to a survey by Lotlinx, which found they want a solution that understands their inventories.
Read More →
Reahard & Associates Forges New Integration
The firm's F&I Insight tie-up with The Impact Group’s ImpactMenu platform is designed to enhance finance-and-insurance transaction recording for auto dealerships.
Read More →
Registration Open for Reynolds Amplify Retail Summit
Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.
Read More →
Automotive Training Academy by Assurant Grows Offering
A new Atlanta location on Reynolds and Reynolds' docuPAD e-contracting system is designed to broaden access for auto professionals.
Read More →
Assurant Debuts Virtual Solution for Dealers' Staffing Challenges
Company says on-demand access to F&I specialists is shown to boost dealership efficiency and profitability.
Read More →