Auto/Mate Adds GoMoto Service Platform
Auto/Mate Dealership Systems has integrated its DMS with GoMoto’s Virtual Service Advisor Platform.
Director of Operations Geoff Ewell (left) and Vice President Adam Silverleib flank one of two GoMoto kiosks installed in the service drive at Silko Honda in Raynham, Mass.
Photo courtesy Auto/Mate
ALBANY, N.Y. — Auto/Mate Dealership Systems announced it has successfully completed all dealership management system integrations with GoMoto, a developer of progressive technologies for automotive service lanes and showrooms. Auto/Mate DMS customers now have the option to use GoMoto’s Virtual Service Advisor Platform, a service lane kiosk that provides customers with a streamlined, self-led check-in process.
“Consumers are becoming more used to self-service technology in retail environments, and GoMoto’s platform meets that need in the dealership service department,” said Mike Esposito, president and CEO of Auto/Mate.
With integrations complete, Auto/Mate’s dealership customers can use GoMoto’s Virtual Service Advisor platform to optimize the service lane experience, reduce workloads for service advisors, and increase service revenue, executives said.
“Working with Auto/Mate’s team made the integration process easy and inexpensive,” said Todd Marcelle, CEO of GoMoto. “We look forward to providing Auto/Mate’s customers with technology options to help them modernize and differentiate the customer service experience.”
Originally posted on Auto Dealer Today
More Digital
Fixed-Ops Automation Can Help Dealerships Stand Out
Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.
Read More →
AI and the Auto Dealer
These are risks you can’t ignore as the technology becomes more and more of a presence in the auto retail environment.
Read More →
Data Drives Success
Dealerships that make decisions based on data rather than gut instinct or experience have a leg up on their competitors, according to a recent survey.
Read More →
AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Simple But Effective Hacking Surges
Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.
Read More →
The Future of Car Dealerships
Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.
Read More →
Structure Leads to Optimized Auto Listings
As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.
Read More →
Real Intelligence
AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.
Read More →
Zurich Launches Advisor IQ for F&I Manager Coaching
The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.
Read More →
F&I in the Digital Age
Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.
Read More →