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SEARCHAuto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.
Storm Kiosks’ Express Service kiosks were designed to provide dealership customers with a 24-hour, self-service vehicle check-in and check-out option.
Photo courtesy Auto/Mate Dealership Systems
ALBANY, N.Y. — Auto/Mate Dealership Systems announced the integration of its dealership management system with Storm Kiosks Inc., a supplier of automotive express service kiosks for auto dealership service departments.
Auto/Mate’s DMS customers can now seamlessly access and monitor kiosk activity including drop-offs, pick-ups, promotional upsells, and trade appraisals, executives said.
“The integration with Storm Kiosks Inc. allows dealers to provide their customers with a better service experience, which is achieved by increasing transparency, empowering customers and inspiring confidence and trust in the service process,” said Mike Esposito, president and CEO of Auto/Mate.
“Integration with a dealership’s DMS allows service staff to manage the kiosk customer experience and bring kiosk data into their service reporting,” said Nathan MacKenzie, co-founder of Storm Kiosks Inc. “The Open/Mate integration process was smooth and helps to expand our offerings to U.S.-based dealers at affordable prices.”
Originally posted on Auto Dealer Today
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