CAR-Research XRM Integrates Voice Notes into CRM Solution
CAR-Research XRM’s integrated voice notes technology allows users to quickly update sales and service opportunities in the CRM at anytime and from any place.
HOUSTON — CAR-Research XRM announced it has integrated voice notes technology into its CRM. The integrated voice notes will allow a dealership’s sales or service personnel to quickly update sales and service opportunities in the CRM at anytime and from any place, according to Car-Research XRM.
Users can leave a voice note at the end of a call, which is then automatically converted from voice to text and attached as an event in the customer history file in the CAR-Research CRM module.
“Giving a sales or service team member at a dealership the ability to have automated voice-to-text note capability is a huge advance in efficiency and time management in our industry,” said Kurt Kubickim, vice president of marketing for CAR-Research XRM. “Many auto dealers struggle with getting staff members to log information into the CRM tool and now we have removed that barrier. Voice Notes provides what our dealers have been asking for; a simple and effective process in 'unchaining' their staff from the computer.”
For more information, visit www.carresearchxrm.com
More Digital
F&I in the Digital Age
Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.
Read More →
Need for Speed: EV Apps Lack Consistency
Fifty-five percent of surveyed EV owners said their mobile applications had a major or moderate impact on their purchasing decisions, but connectivity issues remain a problem.
Read More →
Four Keys to Your Digital Trail Defense
Federal regulators are cracking down on hidden fees. This protective measure could mean the difference between winning and losing a lawsuit or surviving a duel with the Dark Side.
Read More →
Hyundai Hosts Tech Talent Forum
Technology leaders from Hyundai Motor Group will have open discussions at the inaugural HMG Tech Talent Forum on topics ranging from autonomous driving to 'smart' manufacturing.
Read More →
Dealers Seek Actionable AI
Dealers are facing growing frustrations with current generic artificial intelligence tools, according to a survey by Lotlinx, which found they want a solution that understands their inventories.
Read More →
Reahard & Associates Forges New Integration
The firm's F&I Insight tie-up with The Impact Group’s ImpactMenu platform is designed to enhance finance-and-insurance transaction recording for auto dealerships.
Read More →
Registration Open for Reynolds Amplify Retail Summit
Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.
Read More →
Automotive Training Academy by Assurant Grows Offering
A new Atlanta location on Reynolds and Reynolds' docuPAD e-contracting system is designed to broaden access for auto professionals.
Read More →
Assurant Debuts Virtual Solution for Dealers' Staffing Challenges
Company says on-demand access to F&I specialists is shown to boost dealership efficiency and profitability.
Read More →
What to Do When Your Vendor Is Hacked
The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
Read More →