FI showroom red and grey logo
MenuMENU
SearchSEARCH

Car Shopping Going Mobile, Says New Report

Mobile phones are becoming a key shopping tool for car buyers, according to a report from Mojiva, a firm specializing in mobile display advertising strategies.

by Staff
May 24, 2012
2 min to read


NEW YORK – Mobile phones are becoming a key shopping tool for car buyers, according to a report from Mojiva, a firm specializing in mobile display advertising strategies.

The quarterly report, which tracks the role mobile devices play in consumer shopping behaviors, showed that 50 percent of survey respondents expressed interest in using their mobile phone to research when buying or leasing a vehicle. For in-market customers, nearly half (47 percent) of consumers said that they would find mobile advertisements containing deals or offers most valuable to them.

Ad Loading...

The report also found that more than a third of (36 percent) of respondents plan to purchase a car in the next 12 months, while an additional 5 percent plan to lease one in the same timeframe. Additionally, 21 percent of consumers are open to mobile ads that provide features and benefits of the vehicle and/or the ability to sign up for deals, offers and future communications most valuable. More than half (57 percent) of consumers would browse a website or play a game as a result of seeing a mobile ad. Thirty-eight percent of consumers would request more information as a result of seeing a mobile ad on their phone.

“The results of this study should speak volumes to auto brands and the agencies that represent them,” said Amy Vale, vice president of global research and strategic communications for Mojiva. “Not only do a third of consumers surveyed plan to purchase a vehicle within the next 12 months, more than half of them would use their mobile devices as part of their research process. This provides brands with a tremendous opportunity to reach their target consumers with ads during the buying process that are likely to influence their decisions.” 

More F&I

Laptop computer, tablet, calculator and notebook on a desk
F&Iby John TabarAugust 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Financeby Lauren LawrenceAugust 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →
Leading with Purpose thumbnail. Trent white pictured in front of titled graphic.
F&IAugust 5, 2026

Leading with Purpose

In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.

Read More →
Ad Loading...
Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →
Photo of executive in a sports coat and glasses
Industryby StaffJuly 2, 2026

Amplify 2026 Billed as Turning Innovation Into Results

Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.

Read More →
Ad Loading...
Woman standing on stage smiling.
F&Iby Lauren LawrenceJuly 1, 2026

Own Your Outcome: F&I in the Digital Customer Journey

Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.

Read More →
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Ad Loading...
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →