FI showroom red and grey logo
MenuMENU
SearchSEARCH

CNA National Named Finalist for BBB Award

The Better Business Bureau of Central, Northern and Western Arizona named the F&I product provider a finalist for the 2015 BBB Business Ethics Awards.

by Staff
March 5, 2015
2 min to read


SCOTTSDALE, Ariz. — CNA National Warranty Corporation (CNAN) was selected as a finalist in the 2015 Better Business Bureau (BBB) Business Ethics Awards, sponsored by the BBB of Central, Northern and Western Arizona.

CNA National is one of 15 finalists in five business categories. The winners in each category will be announced at a special dinner and ceremony at the Arizona Biltmore Resort on April 9.

Ad Loading...

“We are honored to be a finalist for this distinguished award,” said Joe Becker, president and CEO. “Since its founding in 1982, CNA National has always practiced integrity and honesty in our day-to-day operations. We strive to be the best in our industry by honoring our contracts and delivering superior customer service. It is very rewarding to be recognized by the Arizona BBB for these traits.”

CNA National administers vehicle service contracts, GAP waivers, tire-and-wheel protection, and limited warranties for consumers in the United States. Its products are sold primarily through automobile dealerships.

“The company’s goal to “not be the nation’s biggest service contract company, but the best” has served it well over the past 33 years as it has grown from a two-person operation to more than 200 employees occupying three floors of the CNA building in downtown Scottsdale,” read the company’s press release announcing the achievement.

CNAN handles more than 70,000 calls and processes more than 26,000 claims each month, on average, according to the company. Accredited with the BBB since 2010, CNA National holds an A+ rating.

The BBB Business Ethics Awards recognizes Arizona companies whose business practices and related activities promote the highest ethical standards of business conduct. This is the 14th year the award program has been held.

More F&I

stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Financeby Lauren LawrenceAugust 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →
Leading with Purpose thumbnail. Trent white pictured in front of titled graphic.
F&IAugust 5, 2026

Leading with Purpose

In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.

Read More →
Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Ad Loading...
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →
Photo of executive in a sports coat and glasses
Industryby StaffJuly 2, 2026

Amplify 2026 Billed as Turning Innovation Into Results

Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.

Read More →
Woman standing on stage smiling.
F&Iby Lauren LawrenceJuly 1, 2026

Own Your Outcome: F&I in the Digital Customer Journey

Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.

Read More →
Ad Loading...
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Ad Loading...
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →