MENU
SEARCHCNAN earned the 2018 Dealers’ Choice Diamond Award for best Service Contract provider, the company’s 14th consecutive first- or second-place ranking in the category, and a Platinum Award for Service Contract Reinsurance.
SCOTTSDALE, Ariz. — CNA National (CNAN) has been named a leading provider for the 14th consecutive year. In the 2018 Dealers’ Choice Awards, the company earned a first-place Diamond award for “Service Contract Provider” and a second-place Platinum award for “Reinsurance Provider.”
Dealers have voted the company No. 1 in at least one category every year since the competition began in 2005. To date, CNAN has received a total of 24 accolades.
“It is an incredible honor to be acknowledged by our dealers for 14 years in a row,” says Joe Becker, president and CEO. “Despite the changes that continue to occur in our industry, our company’s commitment to customer-service excellence continues to be a guiding principle, as it has been for more than three decades.”
CNA National provides vehicle service contracts, limited warranties, tire-and-wheel protection and GAP waivers through franchised auto dealerships across the U.S. The company has more than 4 million contracts in force and has exceeded payment of $3 billion for claims across all product lines, executives said.
“These awards validate our dealers’ recognition that we continue to offer the most customer-friendly products and best-in-class service to support them,” says Alan Miller, senior vice president of sales. “We owe many thanks to our highly experienced agents and dedicated employees, whose tireless efforts to provide unmatched service keep us at the top.”
Auto Dealer Today hosts the Dealers’ Choice Awards with an awards ceremony at the annual Industry Summit.
Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
Read More →
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.
Read More →
Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.
Read More →
EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.
Read More →
In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.
Read More →
‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.
Read More →
It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.
Read More →
Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.
Read More →