Cox Automotive: Dealers Optimistic About Q1 2018
The fourth-quarter reading of the Cox Automotive Dealer Sentiment Index shows dealers are optimistic about the next three months. Concerns about price pressure and showroom traffic persist.

ATLANTA — U.S.-based automobile dealers are optimistic about the first quarter of 2018. They say inventory concerns from earlier this year have mostly subsided, according to insights found in the Cox Automotive Dealer Sentiment Index (CADSI) for the fourth quarter.
Released today, the report showed that despite a healthy sales environment during the survey period, both franchised and independent dealers continue to feel pressure to lower prices, experience high costs of running their business, and report weak customer traffic.
“Although price pressures and costs are working against them, we continue to be encouraged by the fact that dealers are optimistic about market prospects,” said Cox Automotive Chief Economist Jonathan Smoke. “U.S. auto dealers are expecting a strong market in the first quarter of 2018.”
The quarterly Cox Automotive survey indicates that current dealer sentiment remained similar to the view of the market three months ago. The current market Index moved up a single point to 46 from the third-quarter reading of 45. Responses in the survey are used to calculate an index, by which any number over 50 indicates that more dealers view conditions as strong rather than weak.
“On the surface, it would appear that not much has changed for dealers over the last 90 days,” Smoke said. “But when you consider that last quarter’s survey occurred in early August before the market saw back-to-back months of the best new-vehicle sales of the year, it makes sense that the biggest changes in dealer attitudes came from franchised dealers and their views of new-vehicle sales and new-vehicle inventory.”
The view of the current market skews more positive for franchised dealers, with an index score of 54. Independent dealers were more negative about current conditions, scoring 43 on the index.
U.S. automobile dealers overall, however, were more positive about the next three months, with the index for the first quarter of 2018 sitting at 53. This is an indicator that more dealers expect conditions to be strong in the future compared to those who think conditions will be weak. Franchises were most positive, scoring 57. Independents scored 52.
Franchised dealers in the South are the most optimistic about the next quarter, while franchises in the West and Northeast saw declines in optimism. The drivers behind the regional variation causing the South to stand out so positively are unclear. Possible factors include weather, the uptick in sales following the hurricanes in Texas and Florida, and even the regional impacts expected from the proposed GOP tax policy.
“Dealer optimism is a leading indicator of likely continued strength in sales, so pay attention to new vehicle sales in the South as we start the New Year,” Smoke noted.
According to Cox’s sentiment report, total price pressure on dealers grew, driven by independents with an index score of 67, up from 62 in the third quarter of 2017. Franchise dealers were flat at 67.
“Independents are having to deal with the scarcity of five- to eight-year-old vehicles by shifting to what’s most available: less than four-year-old vehicles,” said Smoke. “By shifting to newer vehicles, they are paying higher prices yet they are also continuing to serve a value-seeking consumer who is more likely to have credit challenges. That translates into relentless pressure on price.”
In line with the improving new-vehicle sales index, the new-vehicle inventory index declined significantly since the third quarter. It fell from 67 to 62. Having “too much retail inventory” also significantly declined as a factor holding back business among franchise dealers from the third quarter to the fourth quarter.
The used-vehicle inventory index remained stable relative to the previous quarter, and fewer independents reported “limited inventory” as a factor holding back their business relative to the previous quarter.
“Inventory can be a positive or a negative factor for market conditions,” Smoke said, “but dealers seem to be successfully navigating shifts in new- and used-vehicle supply.”
Data for the fourth quarter Cox Automotive Dealer Sentiment Index is based on responses from 919 dealers gathered via online surveys between Oct. 25 and Nov. 2. Their responses were weighted by dealership type and volume of sales to be representative of the national dealer population.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →