Dealers and Lenders Use Starter-Interrupt Devices to Reduce Risk
More nonprime auto lenders and buy here-pay here dealerships are equipping vehicles with starter-interrupt systems to get overdue loan payments from customers.
More nonprime auto lenders and buy here-pay here dealerships are equipping vehicles with starter-interrupt systems to get overdue loan payments from customers.
The starter-interrupt devices consist of a small keypad that installs in the dashboard. Drivers must input a code the lender gives them before they can drive the vehicle. If they miss a loan payment, the code stops working.
Gordon Howard Associates Inc. is one company that manufactures the devices. It says it has sold about 160,000 of its PassTime devices to about 1,600 auto dealers, The Wall Street Journal reported.
The PassTime system alerts the driver that a payment due date is coming by sounding for 20 seconds. Three days before the due date, the keypad displays a countdown. One day before payment is due, the number one flashes and the devices beeps. The code expires if the payment isn´t made and the car will not start.
The devices help lenders and dealers reduce the risk of financing customers with bad credit. Delinquency rates dropped from 29 percent to 7 percent with the device, according to Leedom & Associates, a dealership consulting company.
More F&I

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →