FI showroom red and grey logo
MenuMENU
SearchSEARCH

DealerTrack Enhances Compliance Solution With Adverse Action Functionality

DealerTrack Inc., a subsidiary of DealerTrack Holdings Inc., a software provider for the U.S. automotive industry, announced last Saturday that it has enhanced the DealerTrack Compliance Solution to make it easier for dealers to automate their adverse action notice communications.

by Staff
January 27, 2009
2 min to read


Lake Success, N.Y. - DealerTrack Inc., a subsidiary of DealerTrack Holdings Inc., a software provider for the U.S. automotive industry, announced last Saturday that it has enhanced the DealerTrack Compliance Solution to make it easier for dealers to automate their adverse action notice communications. As required by federal law, dealers must send adverse action notices to consumers who seek dealer assisted financing and are denied credit.


All dealers on the DealerTrack platform are now able to take advantage of the new Adverse Action Manager, which automatically identifies which customers may require adverse action communications through its robust rules engine. It provides a centralized view of these customers, allowing for easy processing of required notices. In addition, subscribers to the DealerTrack Compliance Solution can take advantage of the following powerful tools:

Ad Loading...


New automated mailing services (available in Spring 2009)


Ability to customize adverse action notices


Ability to generate and print notices in "batches"


"These enhancements continue to build on our commitment to provide dealers with a complete compliance solution," said Raj Sundaram, senior vice president, solutions and services group at DealerTrack. "The tool also includes the industry's first fully-automated mailing service and reporting capability, taking the burden of mailing and tracking off of the dealer."


DealerTrack also has enhanced its eMenu F&I product selling solution with the integration of a financial reporting tool that enables dealers to create customized reports. These reports will allow them to quickly analyze revenue and profit trends. The new functionality allows users to generate reports on revenue and profit performance by deal, product, employee or store, and can create side-by-side user and product comparisons with charts and graphs for trend analysis. This flexible reporting tool also supports reporting management for dealer groups with multiple locations.

Ad Loading...


"With this enhancement, eMenu becomes an even more powerful platform," said Sundaram. "The new reporting functionality will help dealers gain valuable insights into their sales process that can be leveraged to increase profits and F&I product sales. eMenu is a key component of our overall Compliance Solution, enabling dealers to present F&I product options fully and consistently to all customers, and to capture and store their signatures electronically."


The DealerTrack Compliance Solution is a comprehensive suite of compliance tools, allowing dealers to work deals electronically from end-to-end on one fully integrated and secure platform. In addition, DealerTrack has just published its 2009 "Compliance Guide," which is available free to dealers.


Topics:Digital

More Digital

Mechanic's hand on digtial device screen next to a car
Digital•October 30, 2026

Fixed-Ops Automation Can Help Dealerships Stand Out

Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.

Read More →
LIght trails with nighttime cityscape in background
Digital•October 26, 2026

AI and the Auto Dealer

These are risks you can’t ignore as the technology becomes more and more of a presence in the auto retail environment.

Read More →
Four people sitting at desk with various phones and laptops. Bar graph pictured on computer.
Digital•by Lauren Lawrence•October 26, 2026

Data Drives Success

Dealerships that make decisions based on data rather than gut instinct or experience have a leg up on their competitors, according to a recent survey.

Read More →
Ad Loading...
Laptop computer on a desk with a notepad and pen next to it and a whiteboard in the background
Digital•by Rick McCormick•October 15, 2026

AI: Facilitator, Not Fixer, in F&I

The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.

Read More →
Person at laptop with green-colored code on the screen
Digital•by Hannah Mitchell•October 5, 2026

Simple But Effective Hacking Surges

Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.

Read More →
Mechanic's hand working in car engine
Digital•September 10, 2026

The Future of Car Dealerships

Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.

Read More →
Ad Loading...
newspaper advertisement circled in pink, Turn Listings into Leads, F&I and Showroom
Digital•by Lauren Lawrence•August 5, 2026

Structure Leads to Optimized Auto Listings

As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.

Read More →
Photo of two businessmen shaking hands next to a white car in a showroom
Digital•by Hannah Mitchell•August 3, 2026

Real Intelligence

AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.

Read More →
Photo of man's hand on laptop keyboard on a desk
Digital•by Staff•June 16, 2026

Zurich Launches Advisor IQ for F&I Manager Coaching

The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.

Read More →
Ad Loading...
Adapting to Digital For a convenient and trustworthy experience, F&I and Showroom
Digital•June 1, 2026

F&I in the Digital Age

Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.

Read More →