FI showroom red and grey logo
MenuMENU
SearchSEARCH

eBay Motors to Certify Trainers as eBay Motors Consultants

The online marketplace’s new training program is designed for dealership trainers and consultants, and will provide them with the necessary tools and best practices to help their dealers succeed on eBay Motors.

by Staff
August 2, 2012
2 min to read


SAN JOSE, Calif. — eBay Motors has launched the eBay Motors eDealer Certified Consultant program. Representing an expansion of its popular eDealer training program, the online marketplace for all things auto has added curriculum designed specifically for trainers and consultants of dealer solutions providers.

Through the program, participants will take a complete series of online courses to provide them with the tools and knowledge they need to become successful dealer partners, empowering them to achieve a successful eBay automotive business.

Ad Loading...

“The eBay Motors’ eDealer training program has been very successful, with 3,000 franchised and independent dealers participating over the past four years,” said Clayton Stanfield, senior manager of dealer training for eBay Motors. “eBay provides dealers with much more than a marketplace to sell vehicles and parts.  We are also committed to providing education and resources to dealers and the solution providers that support them.” 

In order to complete the program, participants must take a five-chapter online training course (approx. 20 minutes per class), and then pass a completion exam. Participants who successfully complete the program receive an eBay Motors eDealer certified logo that can used on their stores’ websites, promotional materials and business cards, inclusion on the eBay Motors Dealer Hub page, and a certificate signifying their certified status.

After earning the certification, consultants and trainers spend one-on-one time with eBay trainers for continued support, and learn how to teach best practices to others. Consultants will also take an annual class to renew their certification.

 

For more information, trainers and consultants can contact the eDealer certified consultant team at edealerconsultant@ebay.com.

More F&I

Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

Timing the Market Can Hurt Long-Term Program Performance

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →
Ad Loading...
"Effective training ensures the customer’s needs remain at the heart of everything we do. When that is the focus, both sales and profits naturally improve." by Rick McCormick with F&I and Showroom logo and picture of Rick McCormick
F&IMay 1, 2026

F&I Training Fundamentals

How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.

Read More →
Photo of car tire and the tread mark it left in snow
F&Iby Hannah MitchellApril 29, 2026

Not Just Any Tire Will Do

More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.

Read More →
Photo of robot holding a laptop
F&Iby Hannah MitchellApril 27, 2026

How AI Will Drive the Next Wave of Innovation in Finance & Insurance

It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.

Read More →
Ad Loading...
Photo of notepad and pen next to computer keyboard on desktop
F&IApril 13, 2026

Control in Sales Is an Illusion

Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.

Read More →
Photo of external keyboard on office deak next to window
F&IApril 7, 2026

The Limited Warranty Game

Bringing it in-house benefits the dealership and its customers.

Read More →
Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Ad Loading...
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →