Executive Panel to Take on Current Challenges at 2009 F&I Conference
With challenges continuing to mount and answers slow to come, the 2009 F&I Conference & Expo will host a special executive panel aimed at providing attendees with advice for managing and forecasting F&I related losses, as well as recommendations for building a firm foundation for uncovering new sales and revenue streams.
TORRANCE, Calif. — With challenges continuing to mount and answers slow to come, the 2009 F&I Conference & Expo will host a special executive panel aimed at providing attendees with advice for managing and forecasting F&I related losses, as well as recommendations for building a firm foundation for uncovering new sales and revenue streams.
Scheduled for Wednesday, Sept. 23, at 10 a.m., the “Tackling Challenges Head-On” panel will be led by finance expert Marguerite Watanabe, president of Connections Insights. She will lead a panel of four industry experts, including two automotive credit analysts who will provide a snapshot of the consumer credit markets.
Joining Watanabe on the panel will be Pete Biscardi, president of NAC; Lewis Kuhl, attorney for Pathman Lewis LLP; Peter Turek, automotive vice president of TransUnion; and Melinda Zabritski, director of automotive credit for Experian Automotive.
The 2009 F&I Conference & Expo will be held in Orlando, Fla., at the Orlando World Center Marriott Resort & Convention, Sept. 21-23. The show will cover a broad array of F&I- and dealer-related topics, including workshops on the special finance market, compliance, F&I product sales, lead generation, and more. The conference will open with a special keynote address from NADA chairman and Iowa dealer John McEleney.
For more information or to register, visit www.fi-conference.com or call (800) 576-8788.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →