FI showroom red and grey logo
MenuMENU
SearchSEARCH

F&I Pro Issues Challenge to F&I Conference Attendees

Tony Dupaquier says there isn’t an objection he can’t handle, and the director of F&I training for American Financial & Automotive Services (AFAS) Inc. will put that claim to the test at Industry Summit 2012.

by Staff
July 31, 2012
F&I Pro Issues Challenge to F&I Conference Attendees

Tony Dupaquier

1 min to read


Las Vegas — Tony Dupaquier says there isn’t an objection he can’t handle, and the director of F&I training for American Financial & Automotive Services (AFAS) Inc. will put that claim to the test at Industry Summit 2012.

The interactive workshop, titled “Stump the Pro,” will allow attendees to challenge one of the nation’s leading F&I trainers on the most difficult and newest objections in the marketplace. The session will be held at the Paris Las Vegas on Wednesday, Sept. 12, at 10 a.m.

Ad Loading...

“We’re going to have a little fun at this year’s conference,” said Gregory Arroyo, editor of F&I and Showroom magazine. “Tony is one of the premiere F&I trainers in the business, and he’s going to provide attendees of his workshop with objection-handling techniques that will make a positive impact on product penetrations and profitability.”

Dupaquier is the head trainer for AFAS, and is responsible for content, direction and marketing for the company’s F&I University. He started in the car business in 1990, serving in various roles at the retail level before joining AFAS in 2000. He has served as a guest speaker for a number of 20 Groups, dealer associations and NADA Conventions. He also served as the master of ceremonies at last year’s F&I Conference.

For more information, visit www.industrysummit.com.

More F&I

Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Ad Loading...
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Ad Loading...
Image of two human hands, one holding the word yes, the other the word no
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Ad Loading...
F&IFebruary 13, 2026

Business Office Blueprint

Try following these 20 steps to greater success in the dealer F&I office this year.

Read More →