Fortegra and Life of the South Beef Up Payment Protection Division
Fortegra Financial Corporation, an insurance services company specializing in payment protection, announced that it promoted Joe McCaw to president of the payment protection division and Dale Bullard to executive vice president and chief marketing officer.
JACKSONVILLE, Fla. — Fortegra Financial Corporation, an insurance services company specializing in payment protection, announced that it promoted Joe McCaw to president of the payment protection division and Dale Bullard to executive vice president and chief marketing officer.
“After the acquisition of Bliss and Glennon we recognized the need to finalize the divisional structure we began to implement in 2003, clearly identify the brands applicable to each division and dedicate appropriate resources to each division," said Fortegra’s President and CEO Richard S. Kahlbaugh. "As such we have placed all of our resources dedicated to payment protection in one division and they will operate under the Life of the South brand.”
Kahlbaugh added that the divisional structure will help the company focus on meeting customers’ needs in both the near and long term. The payment protection division will focus on payment protection products and services to enhance the company’s growth.
“Joe McCaw is well-positioned to lead this division. He is well respected in the payment protection industry and has a wealth product knowledge and industry expertise,” Kalbaugh said. “Dale Bullard will oversee our growth efforts across all brands and lead our mergers and acquisition efforts. Dale and his team have over 40 years of insurance industry and deal experience."
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →