Fortegra and Life of the South Beef Up Payment Protection Division
Fortegra Financial Corporation, an insurance services company specializing in payment protection, announced that it promoted Joe McCaw to president of the payment protection division and Dale Bullard to executive vice president and chief marketing officer.
JACKSONVILLE, Fla. — Fortegra Financial Corporation, an insurance services company specializing in payment protection, announced that it promoted Joe McCaw to president of the payment protection division and Dale Bullard to executive vice president and chief marketing officer.
“After the acquisition of Bliss and Glennon we recognized the need to finalize the divisional structure we began to implement in 2003, clearly identify the brands applicable to each division and dedicate appropriate resources to each division," said Fortegra’s President and CEO Richard S. Kahlbaugh. "As such we have placed all of our resources dedicated to payment protection in one division and they will operate under the Life of the South brand.”
Kahlbaugh added that the divisional structure will help the company focus on meeting customers’ needs in both the near and long term. The payment protection division will focus on payment protection products and services to enhance the company’s growth.
“Joe McCaw is well-positioned to lead this division. He is well respected in the payment protection industry and has a wealth product knowledge and industry expertise,” Kalbaugh said. “Dale Bullard will oversee our growth efforts across all brands and lead our mergers and acquisition efforts. Dale and his team have over 40 years of insurance industry and deal experience."
More F&I

Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →