Hyundai to Integrate Dealer Communications System With DealerTrack Arkona DMS
Arkona Inc., a subsidiary of DealerTrack Holdings Inc., a provider of on-demand software and data solutions for the U.S. automotive retail industry, said Hyundai Motor America will integrate its dealer communications platform with the DealerTrack Arkona dealer management system (DMS).
LAKE SUCCESS, N.Y.- Arkona Inc., a subsidiary of DealerTrack Holdings Inc., a provider of on-demand software and data solutions for the U.S. automotive retail industry, said Hyundai Motor America will integrate its dealer communications platform with the DealerTrack Arkona dealer management system (DMS). Full integration with factory communications will significantly enhance the appeal of the DMS to the more than 860 Hyundai dealerships in the U.S.
"Many Hyundai dealers are increasingly interested in the DealerTrack DMS because of its competitive pricing and software as a service model, as well as the open access it provides," said Dave Zuchowski, vice president of sales at Hyundai Motor America Inc. "We have worked closely with DealerTrack to ensure that our integrated communications solution will create new efficiencies and enhance the free flow of information to and from our dealer base - consistent with our ongoing commitment to help drive sales, profitability and customer satisfaction at Hyundai dealerships across North America."
Following the planned integration, Hyundai dealers utilizing the DMS with the new factory communication interface will be able to expedite critical transaction processes and eliminate many potential data errors. Information will transfer seamlessly from one system to another without having to be re-keyed.
Dealers will be able to easily transfer:
- Parts Orders by electronically transferring stock orders and supplemental orders.
- Parts Returns by automatically downloading parts returns.
- Financial Statements by simplifying preparation and submission of financial statements.
- Warranty Claims by speeding up the dealer-to-manufacturer warranty claim process.
- Delivery Reporting by notifying manufacturer of retail vehicle sales.
"We are very pleased that Hyundai Motor America intends to integrate its dealer communication systems with the DealerTrack Arkona DMS," said Raj Sundaram, senior vice president of dealer solutions at DealerTrack. "The integration will be a critical factor for Hyundai dealers considering the Arkona solution, and especially for large dealership groups with Hyundai franchises. Hyundai dealers will be able to move forward with confidence that we can meet their technology needs, consistent with all OEM communication requirements. DealerTrack looks forward to offering Hyundai dealers an efficient and economical DMS solution."
For more information about the DealerTrack Arkona DMS and the Hyundai communications interface, call 801-617-8700 ext. 8719.
More Digital

Zurich Launches Advisor IQ for F&I Manager Coaching
The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.
Read More →
F&I in the Digital Age
Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.
Read More →
Need for Speed: EV Apps Lack Consistency
Fifty-five percent of surveyed EV owners said their mobile applications had a major or moderate impact on their purchasing decisions, but connectivity issues remain a problem.
Read More →
Four Keys to Your Digital Trail Defense
Federal regulators are cracking down on hidden fees. This protective measure could mean the difference between winning and losing a lawsuit or surviving a duel with the Dark Side.
Read More →
Hyundai Hosts Tech Talent Forum
Technology leaders from Hyundai Motor Group will have open discussions at the inaugural HMG Tech Talent Forum on topics ranging from autonomous driving to 'smart' manufacturing.
Read More →
Dealers Seek Actionable AI
Dealers are facing growing frustrations with current generic artificial intelligence tools, according to a survey by Lotlinx, which found they want a solution that understands their inventories.
Read More →
Reahard & Associates Forges New Integration
The firm's F&I Insight tie-up with The Impact Group’s ImpactMenu platform is designed to enhance finance-and-insurance transaction recording for auto dealerships.
Read More →
Registration Open for Reynolds Amplify Retail Summit
Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.
Read More →
Automotive Training Academy by Assurant Grows Offering
A new Atlanta location on Reynolds and Reynolds' docuPAD e-contracting system is designed to broaden access for auto professionals.
Read More →
Assurant Debuts Virtual Solution for Dealers' Staffing Challenges
Company says on-demand access to F&I specialists is shown to boost dealership efficiency and profitability.
Read More →