JM&A Group Introduces Warranty and Service Contract Products to the Fleet Industry
JM&A Group, a provider of finance and insurance products, is introducing its full line of warranty and service contract products to the automotive fleet industry to help protect the value of fleet assets and aid in the remarketing process.
JM&A’s products include rental car, towing, and travel coverage; extended mileage protection; and fully transferable benefits in the event the vehicle is sold. The products are backed by more than 5,500 service centers nationwide.
“Based on our success in the automotive industry, JM&A is expanding its products and services beyond the traditional automotive dealership to the automotive fleet industry,” said Lou Feagles, president of financial services, JM&A Group.
JM&A’s warranty and service contract products are serviced by professionals located in the company’s customer service centers in Deerfield Beach, Fla., and St. Louis, Mo. Its customer service call response averages are among the highest in the industry, according to Feagles.
“Research with fleet lessors and fleet users indicates that vehicles are at or near the end of factory warranty by the 14th month of operation,” said Ken Wambold, JM&A’s manager of new business development. “Having a comprehensive and transferable extended service agreement allows the fleet user to address the increased frequency of costly repairs after the manufacturer’s warranty has expired and makes their vehicle more attractive to potential buyers at the time of sale. The transferable service agreement encourages the driver or a family member to purchase the vehicle and eliminates the additional cost associated with the remarketing process.”
About JM&A Group
JM&A Group, a subsidiary of JM Family Enterprises, Inc., provides a line of products including service contracts, warranties, pre-paid maintenance plans, gap protection, credit insurance and consulting services.
JM Family (www.jmfamily.com), a $7.1 billion diversified automotive company headquartered in Deerfield Beach, Fla., is ranked by Forbes as the 19th largest privately held company in the U.S. In December 2000, the company was ranked by a survey in Fortune® magazine as the 51st best company to work for in the U.S.
For more details on JM&A’s products, call (800) 553-7146 or visit jmfefinancial.com.
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