Manheim Hires New Product Development Executive
Manheim has selected Bonnie Hensler as vice president of product development. The role was previously held by Joe George, who became senior vice president and chief strategy officer for Manheim and the AutoTrader Group earlier this month.

ATLANTA — Manheim has selected Bonnie Hensler as vice president of product development. She fills this role previously held by Joe George, who became senior vice president and chief strategy officer for Manheim and the AutoTrader Group earlier this month. Hensler will report to Janet Barnard, Manheim’s executive vice president and chief operating officer.
“Bonnie’s knowledge and experience in all aspects of product strategy, development and operations make her a perfect fit for this key position at Manheim,” Barnard said. “As the marketplace and customers’ needs continue to evolve, I am confident that Bonnie and her team will develop product plans that drive future strategy, innovation and results for our business and customers.”
In her new role, Hensler will be responsible for enhancing existing in-lane and digital products while bringing new product solutions to market. Hensler and her team also will manage products — from creation to implementation — providing innovative thinking, strategy, training and best practices for Manheim’s diverse portfolio of new and existing products.
Hensler joined Manheim last year as vice president of product operations. In this role, she successfully created a product operations organization revolving around three core functions: product management, product implementation and product launch effectiveness. The product operations function will continue to drive new and efficient processes that result in enhanced product quality, improved time-to-market and better product options for customers.
Previously, she worked for Promethean, a leading education solutions provider. In this role, she served as vice president of global solutions and helped to create Promethean’s first SaaS (software as a service) or cloud-based strategy and roadmap. Her efforts in this area helped to successfully innovate and launch a variety of leading global products.
More F&I

Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →