FI showroom red and grey logo
MenuMENU
SearchSEARCH

Mass. AG Settles With Auto Dealer Over Deceptive Ads

Massachusetts Attorney General Martha Coakley and a family-owned franchised dealership have settled a complaint over ads the regulator deemed deceptive.

by Staff
May 15, 2012
2 min to read


 BOSTON — Massachusetts Attorney General Martha Coakley and a family-owned franchised dealership have settled a complaint over ads the regulator deemed deceptive.

McGee Wholesale Cars, McGee Motorcars Inc. and McGee Chevrolet Inc. agreed to pay $225,000 in civil penalties, restitution and attorneys' fees to resolve Coackley’s charges, which included the placement of online and print ads that allegedly misrepresented the actual prices of the vehicles sold. The advertisements allegedly listed the dealer cost rather than the actual selling price, misleading buyers into thinking the cars were being offered at prices the dealerships never intended to meet.

Ad Loading...

"We are pleased that the company has agreed to provide restitution to consumers and has taken important steps to make sure that misleading business practices do not occur in the future," Coakley said.

The dealerships’ employees were also charged with asking consumers to sign incomplete documents that they claimed would be completed using the negotiated vehicle price. However, information was allegedly added later that raised the price of the vehicles. Employees also allegedly charged fees for undisclosed or unwanted services and F&I products.

Under the terms of the consent judgment, the dealership must pay $125,000 in consumer restitution, $85,000 in civil penalties and $15,000 for attorneys' costs and fees. The judgment also prohibits sales practices and deceptive marketing, and requires the dealership to implement a formal training program to teach sales and F&I staffers how to properly comply with state regulations.

The dealership cooperated with Coakley on this matter and implemented procedural and managerial changes to address issues raised by the case. It admits no liability or wrongdoing as part of the agreement.

More F&I

Photo of notepad and pen next to computer keyboard on desktop
F&IApril 13, 2026

Control in Sales Is an Illusion

Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.

Read More →
Photo of external keyboard on office deak next to window
F&IApril 7, 2026

The Limited Warranty Game

Bringing it in-house benefits the dealership and its customers.

Read More →
Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Ad Loading...
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
Ad Loading...
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Image of two human hands, one holding the word yes, the other the word no
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →