FI showroom red and grey logo
MenuMENU
SearchSEARCH

MPi Releases New Service Inspection Aid

EDGE SmartTech uses predictive technology to help auto technicians perform more accurate inspections. The tool is designed to ensure that technicians aren’t overlooking maintenance and repair opportunities.

by Staff
April 16, 2013
2 min to read


LAS VEGAS – MPi, a provider of revenue and retention solutions for service departments, today released EDGE SmartTech, a new solution designed to help technicians conduct better inspections.

Powered by results from the 32 million-plus vehicle inspections completed with the EDGE software system, SmartTech highlights the most common part failures and inspection recommendations based on a vehicle's year, make, model and mileage band. With one click, technicians have access to a summary of this historical information that makes it easy to identify areas of a specific vehicle that deserve special attention.

Ad Loading...

Key features and benefits include:

• Directs technician to the most common part failures and inspection recommendations based on make, model, odometer and year.

• Ensures technicians are not overlooking valuable maintenance and repair opportunities.

• Quickly identifies areas of the vehicle that should be inspected carefully

• Helps less experienced technicians get up to speed on any vehicle using data pulled from  thousands of technicians’ experiences throughout North America.

Ad Loading...

• Improves the quality of inspections performed on vehicles outside a technician’s expertise, increasing opportunities to pursue cross-brand service.

• Customers receive an absolutely accurate, thorough and valuable inspection.

“Customers now own their vehicles for an average of 11 years and drive them roughly 15,000 miles each year,” stated Rich Holland, company president. “SmartTech ensures that the service department captures every available opportunity to service these vehicles while they’re in the bay. It enables technicians to sell more because they are finding more due to a more precise and thorough inspection.”

For more information, visit www.mpiworldclass.com.

Topics:Digital

More Digital

Mechanic's hand on digtial device screen next to a car
Digital•October 30, 2026

Fixed-Ops Automation Can Help Dealerships Stand Out

Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.

Read More →
LIght trails with nighttime cityscape in background
Digital•October 26, 2026

AI and the Auto Dealer

These are risks you can’t ignore as the technology becomes more and more of a presence in the auto retail environment.

Read More →
Four people sitting at desk with various phones and laptops. Bar graph pictured on computer.
Digital•by Lauren Lawrence•October 26, 2026

Data Drives Success

Dealerships that make decisions based on data rather than gut instinct or experience have a leg up on their competitors, according to a recent survey.

Read More →
Ad Loading...
Laptop computer on a desk with a notepad and pen next to it and a whiteboard in the background
Digital•by Rick McCormick•October 15, 2026

AI: Facilitator, Not Fixer, in F&I

The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.

Read More →
Person at laptop with green-colored code on the screen
Digital•by Hannah Mitchell•October 5, 2026

Simple But Effective Hacking Surges

Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.

Read More →
Mechanic's hand working in car engine
Digital•September 10, 2026

The Future of Car Dealerships

Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.

Read More →
Ad Loading...
newspaper advertisement circled in pink, Turn Listings into Leads, F&I and Showroom
Digital•by Lauren Lawrence•August 5, 2026

Structure Leads to Optimized Auto Listings

As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.

Read More →
Photo of two businessmen shaking hands next to a white car in a showroom
Digital•by Hannah Mitchell•August 3, 2026

Real Intelligence

AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.

Read More →
Photo of man's hand on laptop keyboard on a desk
Digital•by Staff•June 16, 2026

Zurich Launches Advisor IQ for F&I Manager Coaching

The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.

Read More →
Ad Loading...
Adapting to Digital For a convenient and trustworthy experience, F&I and Showroom
Digital•June 1, 2026

F&I in the Digital Age

Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.

Read More →