MPi, TEGA Technologies Partner Up on Service Tool
The two companies have combined forces on a new service department tool called Service Turn. It will be showcased at the 2013 NADA Convention and Expo.
LAS VEGAS — MPi, provider of revenue and retention solutions for service departments, and TEGA Technologies have partnered up on a new sales tool for the service department called Service Turn.
MPi will be incorporating Service Turn as a new EDGE WorldClass accelerator, which will be branded and marketed as EDGE Service Turn. The joint partnership is aimed at increasing revenue and customer retention in automotive dealership service departments, according to officials.
Service Turn powered by TEGA Technologies is a turnkey software solution that automates the way automotive dealerships turn their service customers into sales customers. The Service Turn platform supports a proven process that generates a nightly report of all high value service appointments that are coming into the service drive the next day. It also integrates with book values, DMS and the dealership’s CRM.
The Service Turn technology automatically identifies such items as current payoff, equity, book value, as well as a host of other valuable information. It then integrates customers into real sales leads and provides point of sales material to help turn the service drive into a non-invasive selling drive.
“MPi has already perfected the art of turning service departments into profit centers. EDGE Service Turn will be an even more powerful profit tool to help auto dealer service departments further connect with their customers and tap into every revenue opportunity,” said Bill Hamlin, founder and CEO of TEGA Technologies.
The new solution will be showcased in Booth No. 360 and 4492 at the 2013 NADA Convention and Expo in Orlando Fla., Feb. 8-11. For more information call, visit www.mpiworldclass.com.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →