FI showroom red and grey logo
MenuMENU
SearchSEARCH

myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.

December 2, 2019
myKaarma, Uber for Business Launch Dealer Shuttle Solution

 

2 min to read


LONG BEACH, Calif. — myKaarma has integrated with Uber for Business, offering auto dealer service departments a “seamless and efficient” transportation solution designed to increase customer satisfaction and reduce costs, according to a release.

“At myKaarma, it is our mission to optimize as much of the dealer’s process as possible and give back time to service managers, service advisors, and other dealer personnel,” said CEO Ujj Nath. “Our integration with Uber for Business provides dealers with one place to book and track Uber trips for their guests without having to retype their pickup or drop off address. This will have an immediate impact on reducing loaner car days and delayed wait times for transportation and increasing long term customer loyalty.”

Ad Loading...

Executives said myKaarma’s integration with the Uber Central API allows dealerships to book Uber rides directly through the myKaarma application with a fully integrated lookup and specify pick-up and drop-off locations on behalf of customers. The customer then receives a text message with a secure link for a ride based on their pickup and drop off location.

“Coordinating shuttles and loaners for customers can be an inefficient, time-consuming, and costly undertaking for auto dealers,” said Neal Watterson, global head of guest products at Uber for Business. “The ability to make the entire process seamless is an important step forward for the industry at large — and can make a big difference in increasing customer satisfaction. We’re excited to partner with companies like myKaarma to make access to customer transportation simple and efficient for the automotive sector.”

Read: myKaarma to Debut Fixed Ops Customer-Service Solution at NADA

Originally posted on Auto Dealer Today

More Digital

Light 'trail' to illustrate the idea of a digital trail
Digitalby Gil Van OverMay 18, 2026

Four Keys to Your Digital Trail Defense

Federal regulators are cracking down on hidden fees. This protective measure could mean the difference between winning and losing a lawsuit or surviving a duel with the Dark Side.

Read More →
Hyundai Motor Group Tech Talent Forum 2026 September 17-18 San Jose, California. background of starry night
Digitalby Lauren LawrenceApril 20, 2026

Hyundai Hosts Tech Talent Forum

Technology leaders from Hyundai Motor Group will have open discussions at the inaugural HMG Tech Talent Forum on topics ranging from autonomous driving to 'smart' manufacturing.

Read More →
car outline on top of a data background
Digitalby Lauren LawrenceApril 7, 2026

Dealers Seek Actionable AI

Dealers are facing growing frustrations with current generic artificial intelligence tools, according to a survey by Lotlinx, which found they want a solution that understands their inventories.

Read More →
Ad Loading...
Ron Reahard, president of Reahard & Associates, announcing an integration with ImpactMenu to enhance F&I transaction recording, compliance and dealership performance insights.
Digitalby StaffMarch 19, 2026

Reahard & Associates Forges New Integration

The firm's F&I Insight tie-up with The Impact Group’s ImpactMenu platform is designed to enhance finance-and-insurance transaction recording for auto dealerships.

Read More →
Chris Walsh, president and acting CEO of Reynolds and Reynolds, promoting the company’s Amplify 2026 event for dealership professionals focused on technology and operations.
Digitalby StaffMarch 13, 2026

Registration Open for Reynolds Amplify Retail Summit

Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.

Read More →
A customer signs documents on a digital e-contracting tablet using a stylus while a dealership employee points to the screen, alongside the Reynolds and Reynolds and Assurant logos.
Digitalby StaffMarch 6, 2026

Automotive Training Academy by Assurant Grows Offering

A new Atlanta location on Reynolds and Reynolds' docuPAD e-contracting system is designed to broaden access for auto professionals.

Read More →
Ad Loading...
A dealership customer works with an F&I representative at a desk during the vehicle purchase process.
Digitalby StaffJanuary 30, 2026

Assurant Debuts Virtual Solution for Dealers' Staffing Challenges

Company says on-demand access to F&I specialists is shown to boost dealership efficiency and profitability.

Read More →
DigitalDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
Digitalby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

Read More →
Ad Loading...
DigitalNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

Read More →