Reynolds Exec Named to Consumer Finance Board
Terrence O’Loughlin, director of compliance for Reynolds and Reynolds, has been elected to the governing board of the Conference on Consumer Finance Law (CCFL), according to the Dayton Daily News.
Terrence O’Loughlin, director of compliance for Reynolds and Reynolds, was elected to the governing board of the Conference on Consumer Finance Law (CCFL), according to the Dayton Daily News.
CCFL is a national, nonprofit institution that sponsors research, professional publications, and education on consumer and financial services law. Governing committee members direct the CCFL.
Reynolds and Reynolds provides business forms and other products to auto dealerships, including retail installment sale contracts, the Reynolds “LAW 553.” “’The LAW 553’ is the most widely used form in automobile financing and is accepted broadly by dealerships, state automobile dealers associations, captive lenders and financial institutions,” the company said in an announcement this week.
Reynolds and Reynolds is based in a campus off County Line Road in Kettering, Ohio and has about 1,400 local employees.
The Conference on Consumer Finance Law was founded in 1926 by members of the legal profession and the financial services industry.
More F&I
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →