Toyota Raises Its 2013 Outlook
At last week's J.P. Morgan Investor Conference in New York, a Toyota executive says the OEM is on track to sell 2.2 million vehicles in 2013.
NEW YORK — Saying 2013 is “shaping up to be a great year for Toyota and the industry," Bob Carter, Toyota’s senior vice president of automotive operations, told attendees of last week’s J.P. Morgan Investor Conference that the Japanese OEM expects to retail more than 2.2 million units this year. Toyota originally projected a 1.8 million-unit year.
“At Toyota, we’re seeing growth in hybrids, small trucks, SUVs and retail sales — areas of strength for us — so we’re well positioned for another good year,” Carter said, as transcribed on Toyota’s website.
With the announcement of increasing sales expectations to 2.2 million units, Carter noted: “We’re already on track to hit that target. Through July, our three brands combined have sold over 1.3 million vehicles, up nearly 8 percent from a year ago.”
Carter cited several factors that contributed to Toyota’s growth, including its high shares in sales in the diverse markets across Hispanics, African-Americans and Asians. Other contributors, he said, were the various awards and recognition the brand has recently received for automotive excellence and safety, as well as the fuel-efficiency savings with Toyota’s vehicles.
He went on to acknowledge dealers’ commitment to the brand, noting that the carmaker’s dealers “have invested seven billion dollars to rebuild and upgrade their facilities to improve our customer experience and keep loyalty to our brands among the highest in the industry.”
More F&I

Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →