VinSolutions to Demo New AI Solution at NADA
VinSolutions will demonstrate Connect Automotive Intelligence, a new, artificial intelligence-driven platform designed to deliver ‘next-level personalization’ throughout the customer lifecycle.
MISSION, Kan. — VinSolutions (div. Cox Automotive) announced the impending release of Connect Automotive Intelligence, a new facet of the company’s Connect CRM platform. The solution was designed to help dealers better act on customer engagement and data by analyze customer communications and behaviors to provide dealers with insights on the best opportunities and how to engage them to deliver a more personalized experience.
VinSolutions is currently piloting the product, which includes three new artificial intelligence-enabled tools for Connect CRM: “Engagement Strength,” ”Sentiment Analysis” and “Buying Signals.”
“Dealers are at a turning point in the industry, where delivering on a personalized and efficient customer experience will be critical to ensuring long-term profitability and lifelong customers,” said Lori Wittman, senior vice president of dealer software solutions at Cox Automotive. “VinSolutions is investing big in Connect Automotive Intelligence to bring together technology and powerful integrations to ensure dealers have the insights they need to create the tailored experience consumers expect today.”
Visit VinSolutions at Booth 2121S at NADA Show 2019.
Originally posted on Auto Dealer Today
More Digital
Fixed-Ops Automation Can Help Dealerships Stand Out
Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.
Read More →
AI and the Auto Dealer
These are risks you can’t ignore as the technology becomes more and more of a presence in the auto retail environment.
Read More →
Data Drives Success
Dealerships that make decisions based on data rather than gut instinct or experience have a leg up on their competitors, according to a recent survey.
Read More →
AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Simple But Effective Hacking Surges
Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.
Read More →
The Future of Car Dealerships
Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.
Read More →
Structure Leads to Optimized Auto Listings
As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.
Read More →
Real Intelligence
AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.
Read More →
Zurich Launches Advisor IQ for F&I Manager Coaching
The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.
Read More →
F&I in the Digital Age
Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.
Read More →