FI showroom red and grey logo
MenuMENU
SearchSEARCH

Zurich to Focus Heavily on F&I in 2018

Zurich North America is reshaping its dealer P&C portfolio to address 'persistent underperformance due to continued volatility associated with large and catastrophic hail losses." As a result, Zurich will focus heavily on F&I in 2018, a spokesperson said last week.

January 22, 2018
Zurich to Focus Heavily on F&I in 2018

 

2 min to read


SCHAUMBURG, Ill. — Zurich North America will focus heavily on F&I in 2018, a company spokesperson told F&I and Showroom magazine on Friday. The reason: hail.

The spokesperson said Zurich is reshaping its dealer property and casualty portfolio to address “persistent underperformance” due to hail losses as well as “overall profitability results in its P&C segments.” As a result, the company has decided to no longer renew P&C policies for select franchised dealers and independent dealers.

Ad Loading...

“We continue to offer P&C to all our large mega dealer customers nationwide and many of our franchise dealers,” the spokesperson said via email. “We also continue to offer F&I products to all dealers nationwide. In fact, we plan to continue substantial F&I growth in 2018.”

2017 was a historical year for weather- and climate-related events, which caused a record $306.2 billion in damage last year, according to a report from the National Oceanic and Atmospheric Administration. The NOAA said there were 16 events alone, including wildfires, hurricanes, tornados, floods and other natural disasters, that each cost more than a billion dollars in damage, including May and June hailstorms in Colorado and Minnesota that caused $3.4 billion and $2.4 billion in damage, respectively.  

August’s Hurricane Harvey and September’s Hurricane Irma caused $125 billion and $50 million in damage, respectively, according to the NOAA.

In October, Zurich put third-quarter aggregate claims related to hurricanes Harvey, Irma and Maria at an estimated $700 million, adding that those events could result in estimated net-of-tax losses of $620 million. The company is scheduled to share full-year results on Feb. 8.

The spokesperson said that while Zurich’s actions are based on its current analysis, the company continually evaluates its portfolio to determine if conditions have changed to “allow us to provide insurance products and services on a sustainable basis in the future.”

Ad Loading...

“This move in no way diminishes Zurich’s commitment to providing products and services to the P&C automotive industry as well as the F&I marketplace,” the spokesperson noted. “In fact, Zurich remains one of the largest insurance and vehicle service contract providers for U.S. franchise auto dealers.”

 

More F&I

Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Ad Loading...
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →
Ad Loading...
Photo of a three-seat vehicle back seat
F&Iby Hannah MitchellMay 22, 2026

F&I Reaches for the Sky

The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.

Read More →
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

What Market Timing Mistakes Mean for Your Reinsurance Program

When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.

Read More →
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Ad Loading...
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →