Zurich’s Brian Vance Earns AFIP Master Certification
Brian Vance, a regional F&I manager with Zurich North America, earned his master certification at an AFIP Certification Boot Camp in August. He is the second Zurich executive to do so.

COLLEYVILLE, Texas — Brian Vance, a Midwest regional F&I manager for Zurich North America, earned his master certification at an AFIP Certification Boot Camp in Overland Park, Kan., in mid-August.
Vance had 13 years of experience on the retail side of the automotive business, moving from sales to F&I director before joining Zurich about 11 years ago. During his tenure with Zurich, he served as an F&I executive, account executive and national F&I executive before being named to his current position in 2010.
“We’re very engaged with our clients in the area of compliance — more knowledge is always better,” Vance said.
The Zurich Direct Markets unit, based in Overland Park, Kan., markets a full range of F&I products and services, as well as garage liability insurance. The company celebrated its 100-year anniversary in 2012.
Vance earned his basic certification in 1994. He serves as a member of the Zurich F&I Steering Committee and F&I Thought Leadership Editorial Board. A certified insurance counselor, Vance is also working to earn the certified risk manager designation and is attending the University of Phoenix.
Vance is the second Zurich executive to earn master certification. He follows Scott Gagne, Zurich's Wisconsin regional F&I manager, who achieved master status in early 2013.
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