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Auto Financeby StaffAugust 25, 2015

ACSI: Customer Satisfaction Weakens as Recalls Continue

The American Customer Satisfaction Index showed declines for most automakers, with imports topping domestic brands. The nameplate with the highest score was Toyota’s Lexus.

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F&Iby StaffAugust 25, 2015

DealerSocket Report Offers Tips On How to Thrive in Slow-Growth Times

DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.

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Auto Financeby StaffAugust 25, 2015

DealerSuccess Launches Online Deal Tool

DealerSuccess announced the launch of Virtual Deal, an online deal creator that uses DMS-integrated technology to give consumers the option to work an entire deal online.

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Auto Financeby StaffAugust 21, 2015

Gould, Romani Discuss Industry Summit's 2015 Program

F&I Trainers Gerry Gould and Fernando Romani discuss Industry Summit's 2015 program (www.industrysummit.com). They also talk about what attendees can expect from their "Actions Speak Louder Than Words" workshop on Wednesday, Sept. 9, at 10:40 a.m.

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F&Iby StaffAugust 20, 2015

GWC Warranty Updates Online Dealer Portal

GWC Warranty has added educational video content, digital brochures and historical reporting to its online Dealer Portal, which celebrated its one-year anniversary since its launch.

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Auto Financeby StaffAugust 20, 2015

Used-Car Prices Hit Record High in Second Quarter, Edmunds Reports

Shoppers were increasingly drawn to “near-new” used vehicles with higher price tags in the second quarter, with the average price of a used car increasing 8% from last year, according to Edmunds.

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Digitalby StaffAugust 20, 2015

DealerSocket to Acquire Dealertrack’s Inventory Solution

DealerSocket and Dealertrack have entered into a definitive agreement under which DealerSocket will acquire Dealertrack’s Inventory+ business for approximately $55 million in an all-cash transaction.

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F&Iby StaffAugust 19, 2015

CU Direct to Launch Custom Auto-Loan Risk Score

Designed by FICO, CU Direct Connect’s new auto-loan risk score will help credit unions make more profitable auto-lending decisions. The new feature will be available in 2015’s third quarter.

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Showroomby StaffAugust 19, 2015

J.D. Byrider Opens New Franchise in Virginia

Used-car sales franchise J.D. Byrider has opened a second dealership in Richmond, Va., the sixth new J.D. Byrider franchise to open in 2015. The company now has 169 locations in 34 states.

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F&Iby StaffAugust 18, 2015

Gould Bringing ‘F&I Tip of the Week’ to Industry Summit

Gerry Gould, the original host of F&I and Showroom’s F&I Tip of the Week, will cover the online video series’ Top 20 tips during his role-playing session at Industry Summit 2015.

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