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NAAC works with a network of independent agencies to deliver the best quality product, highest customer service, and most compassionate administrative services possible to the greater transportation industry.
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Assumptions are a dangerous byproduct of our industry and we all need to check ourselves when it comes to stopping an idea in its tracks based on emotional biases and unsupported knee-jerk reactions.
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I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.
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In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.
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If more dealers sold VSCs to their own customers, it would be extremely effective in re-directing this marketplace back to dealerships, which is where these products historically were sold.
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With a few key strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for used vehicles in 2021.
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Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.
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Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.
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Check your office, social media, and appearance to make certain you don’t accidentally put up a barrier.
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Agent Summit 2021 will take place at the Bellagio Las Vegas, Aug. 29 – Sept. 1.
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