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The December new-vehicle retail sales pace is significantly beating expectations, driving a strong close to a challenging year of recovery, according to J.D. Power and Associates.
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F&I’s newest columnist shares four steps you can take to prepare yourself for today’s Internet customer.
Read More →Lenders who are successful in satisfying automotive dealers by meeting key performance expectations are more likely to capture a greater share of preferred loan applications from their dealer network, according to the J.D. Power and Associates 2010 U.S. Dealer Financing Satisfaction Study.
Read More →More new-vehicle buyers are turning to third-party automotive Websites for information before making a purchase, according to the 2010 Web Site Performance Tools Report-Wave 1 conducted by J.D. Power and Associates and Compete Inc.
Read More →With lenders in a better mood these days, could we see a return to normalcy? Well, not so fast. Consumers still need some TLC.
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Lured by incentives, new-vehicle buyers are returning to dealer showrooms in March after recall news and bad weather kept them away in February. The surge in buyers could lead to a 25 percent sales increase over the same period last year, estimates J.D. Power and Associates, which gathers real-time transaction data from more than 8,900 retail franchise points across the United States.
Read More →With the battle for customers going online, dealers are racing to get their hands around this budding marketing medium. Three dealers provide a peek into their strategies.
Read More →The new-vehicle retail selling rate in January is expected to decline compared with both December 2009 and one year ago, according to J.D. Power and Associates, which gathers real-time transaction data from more than 8,900 franchisees across the United States.
Read More →December new-vehicle retail sales are expected to increase substantially compared with one year ago, indicating the continuation of the industry’s recovery, according to J.D. Power and Associates.
Read More →Overall satisfaction with the new-vehicle purchase experience improved from 2008, with Jaguar and Mercury ranked highest in sales satisfaction, according to the J.D. Power and Associates 2009 Sales Satisfaction Index (SSI) Study.
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