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Newsby StaffOctober 22, 2020

National Auto Care Acquires Coffeen Management

Coffeen Management Company further accelerates NAC’s growth strategy, which includes the acquisition of like-minded, high-growth agents.

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ArticlesOctober 20, 2020

Data Privacy in Automotive: How the CCPA Will Impact the Industry 

As car shoppers enter their personal information in web forms in search of the best offer, it’s important for dealers to have clear guidelines on data they collect.

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ArticlesOctober 20, 2020

The Squirrel Doesn’t Get All Its Nuts from One Tree

You need to always be on the lookout for the next opportunity in your store where you can add value. Spend your time crafting your pitch and building your process to perfection.

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Newsby StaffOctober 15, 2020

National Auto Care Acquires Assurance Marketing Inc.

AMI further accelerates NAC’s growth strategy, which includes the acquisition of like-minded, high-growth agents.

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Peak Performanceby Rick McCormickOctober 13, 2020

The Rhythm of the Sales Conversation

When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.

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ArticlesOctober 13, 2020

Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

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ArticlesOctober 6, 2020

So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.

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F&I MattersSeptember 29, 2020

DO OVER!

I suggest those of us in the car business — and maybe others too — should occasionally shout “do-over” as though we were kids again.

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Newsby StaffSeptember 28, 2020

EasyCare Adds Lifted & Medium Duty Truck Protection Plans

Available for trucks classed as medium duty and those fitted with lift kits, this new offering gives dealers an opportunity to offer extended protection for these vehicles—which comprise a growing segment of US auto sales. 

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ArticlesSeptember 23, 2020

Dealers See Bottom-Line Benefits from a Thorough F&I Product Portfolio Review 

Agents and dealers should be taking time to review their complete lineup of F&I program offerings and portfolio of services to ensure they have the right makeup of value-added products for customers.  

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