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Newsby StaffOctober 30, 2020

SWDS Partners with Darwin Automotive to Provide Digital Retail Sales Platform

SWDS becomes a Preferred Partner for Darwin's premier F&I Presentation Software, and digital retailing and consumer self-service tool.

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F&I MattersOctober 29, 2020

Do You Hear What I Hear?

Most people interpret communication to be the sending of information and forget it’s actually the exchange of information. We might have the best menu pitch ever, but it won’t do any good if we don’t listen to our customers.

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Newsby StaffOctober 22, 2020

National Auto Care Acquires Coffeen Management

Coffeen Management Company further accelerates NAC’s growth strategy, which includes the acquisition of like-minded, high-growth agents.

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ArticlesOctober 20, 2020

Data Privacy in Automotive: How the CCPA Will Impact the Industry 

As car shoppers enter their personal information in web forms in search of the best offer, it’s important for dealers to have clear guidelines on data they collect.

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ArticlesOctober 20, 2020

The Squirrel Doesn’t Get All Its Nuts from One Tree

You need to always be on the lookout for the next opportunity in your store where you can add value. Spend your time crafting your pitch and building your process to perfection.

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Newsby StaffOctober 15, 2020

National Auto Care Acquires Assurance Marketing Inc.

AMI further accelerates NAC’s growth strategy, which includes the acquisition of like-minded, high-growth agents.

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Peak Performanceby Rick McCormickOctober 13, 2020

The Rhythm of the Sales Conversation

When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.

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ArticlesOctober 13, 2020

Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

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ArticlesOctober 6, 2020

So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.

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F&I MattersSeptember 29, 2020

DO OVER!

I suggest those of us in the car business — and maybe others too — should occasionally shout “do-over” as though we were kids again.

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