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The warranty and vehicle service contract provider released its 2017 F&I training schedule, which includes a three-day live course that will cover compliance, objecting handing, sales-to-F&I turnovers, and menu selling. It will be led by Kirk Manzo, director of global training for Assurant’s Vehicle Protection Services group.
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Do you show up every day to showcase your skills, or do you show up to develop them? F&I trainer explains the critical difference.
Read More →The Academy is led by F&I trainer Tony Dupaquier. The program includes workshops for personnel at all levels within F&I and sales operations, and is designed with today’s internet-educated shoppers in mind.
Read More →Held alongside Industry Summit for the second consecutive year, Compliance Summit will include one full day of compliance education for dealers, managers, and sales and F&I professionals. An onsite certification courtesy of Automotive Compliance Education (ACE) will be available to all attendees the following day.
Read More →The magazine’s resident F&I pro agrees that tech tools can’t sell product alone, but he does believe the online space offers new opportunities for F&I pros to engage and educate customers.
Read More →Da Man shares how a simple technique he picked up as a newbie car salesman 40 years ago can still reel them in.
Read More →The magazine’s resident F&I pro responds to an F&I manager’s query on how to handle a parent’s objection to his products.
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From what is an acceptable per-copy average to how their companies aim to address the digital divide, four F&I product provider reps offer their take on a host of top-of-mind topics.
Read More →The 28-year industry veteran will spearhead the development and execution of new financing, sales, and service training programs, as well as refine the company’s overall training strategy for internal employees, agents and dealers.
Read More →In search of a slump cure, His Madness discovers he has known the remedy all along. This month, he reveals what it is and where other F&I pros can find it.
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