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HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.
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A new service from AutoAp was designed to give auto dealers greater insight and control over the liability and financial impacts caused by safety recalls, promising to reduce risk by more than 80%.
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Shred-it’s 2019 Data Protection Report reveals the owners of more than half of all large U.S. businesses that suffered a breach said external vendor errors were to blame.
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A 2016 cyberattack laid bare the personally identifiable information of about 12.5 million customers of 130 U.S. dealerships, according to a Federal Trade Commission bulletin announcing a consent agreement with dealer software provider DealerBuilt.
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Expert lists four all-too-common situations in which failing to understand underwriting guidelines or falsifying required stips — by dealership or finance source personnel — can constitute not just noncompliance but outright fraud.
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A Florida man was arrested after police say he attempted to use lost sales records to extort the owner of Jon Hall Chevrolet of Daytona Beach for $50,000 and a new Malibu.
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Sagent Lending Technologies announced an enhancement of its identity-management and fraud-detection capabilities credited to a new collaboration with Experian.
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Despite improved industry education and a slew of regulatory enforcement actions, packing payments remains a popular pursuit at dealerships around the nation. Here’s how to prevent this highly illegal practice before it starts.
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Brown & Brown Inc. has acquired the assets of United Development Systems Inc., the F&I performance and compliance management provider founded by Randy Crisorio in 1982.
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This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.
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