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ArticlesSeptember 8, 2020

Cupcakes and Etch

Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.

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F&I MattersSeptember 3, 2020

Social Security Verification

The social security number is the most critical component for finance and lease deals and we often need to make a copy of a document for our deal jacket. Be sure to know which version you should see, and double-check the security measures.

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ACE Spaceby Gil Van OverSeptember 3, 2020

Lessons From an I-Team Investigation

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading between the lines of the story, there are a variety of lessons to be learned.

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Newsby StaffAugust 31, 2020

Portfolio Honored for Reinsurance Excellence in 2020 DCAs

Portfolio earned a 13th consecutive top ranking in the Dealers’ Choice Awards, winning Platinum in the Service Contract Reinsurance category.

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ArticlesAugust 28, 2020

The DOWC vs. The CFC

Do not step over dollars to pick up pennies … picking a formation that is not a good fit will cause exit strategy issues and could cost you ownership of the next formation. Take the time to educate yourself on the different reinsurance formations to ensure success now and in the future.

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Peak Performanceby Rick McCormickAugust 27, 2020

What I Learned Most From COVID-19

The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.

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Newsby StaffAugust 6, 2020

New ZipDeal Tool for Auto Dealers Streamlines & Monetizes Gap Between Customer "Yes" and F&I Office

Creator Lindsay Automotive realizes $800 increase in PVR profit and up to 28% increase in protection product sales using ZipDeal’s personalized customer-driven delivery process.

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ArticlesAugust 3, 2020

4 Tips for Driving PVR in Uncertain Times

All auto dealers want more F&I PVR, but making meaningful improvement requires a comprehensive plan with these four pillars.

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F&I MattersJuly 30, 2020

Do It Anyway

Just like the aching back and dirty hands that come with gardening, the bad parts in the F&I office will last a short time, but the benefits can last a long time. Whatever the topic and no matter how painful or how much we dread it, we probably need to do it anyway.

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Peak PerformanceJuly 30, 2020

Empathy Trumps Everything

If you treat a customer with empathy and respect, you will have created a customer for life. Use these three tips to get out of your own head and into theirs.

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