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NewsFebruary 22, 2017

J.D. Power: Quality Not Exclusive to Highlines

J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.

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NewsDecember 12, 2016

Autotrader Announces Top 8 CPO Programs for December

Autotrader today released its list of the Top 8 certified pre-owned programs for the holiday season. According to the company, these certified pre-owned vehicles offer consumers the reliability and safety of a new vehicle, but at a more affordable price.

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NewsMarch 19, 2015

Recalls Driving Up Service Satisfaction, J.D. Power Reports

Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.

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NewsApril 15, 2014

Average Incentives Rise, Domestics Curb Spending

Incentive growth was at its lowest point in March since last September, but the NADA Used Car Guide noted that the automakers that decreased spending were the ones that scored sales increases for the month.

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NewsJanuary 16, 2014

GM Selects Hill as Vice President of U.S. Sales, Service

General Motors has selected Steve Hill to succeed Alan Batey as vice president of U.S. sales and service. The company also announced that Tim Turvey will lead the customer care and aftersales organization.

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NewsOctober 17, 2013

GM, Capital One Extend Partnership, Launch Rewards Card

Capital One, Mastercard and General Motors are extending their relationship with the launch of the new GM Card, which offers rewards consumers can use toward the purchase or lease of a new Chevrolet, Buick, GMC or Cadillac vehicle.

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NewsOctober 8, 2013

Lexus, Buick Dealers Top DealerRater’s Consumer Rating Index

DealerRater’s new Consumer Rating Index (CRI) Report recognizes auto manufacturers for top-rated customer service based on consumer reviews of dealerships. So far, Lexus and Buick dealerships score highest in customer service within their respective segments.

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NewsMay 2, 2013

Group 1 Assessing Storm Damage in Oklahoma City, Houston

Group 1 estimates that the storms in Oklahoma City and Houston caused damage to facilities and about 3,200 new and used vehicles. The auto retailer is continuing to assess overall damage.

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NewsMarch 2, 2012

GM, Wells Fargo Launch Auto Finance Partnership

General Motors Co. and Wells Fargo & Co. announced a long-term partnership to offer financing to Chevrolet, Buick, GMC and Cadillac dealers and retail customers in GM’s West marketing region.

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NewsOctober 18, 2011

Group 1 Buys GM Dealer, Opens VW and Fiat Stores

Group 1 announced the acquisition of David Taylor Cadillac Buick GMC in Houston, and opens up a FIAT and two Volkswagen dealerships in California and Texas.

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