Under Construction

Building the virtual F&I office really shouldn’t be that difficult. If you know how to overcome an objection, you already have your first post.

Gaming the System

It can seem like the world is working against the F&I manager, but there’s one constant an F&I pro can rely on. His Madness weighs in.

Taking Inventory

His Madness offers up some recommendations for making 2017 a prosperous year, maybe even a record-setting year.

Tracking Anti-Theft Sales

Dealers have more options than ever before to protect their customer’s investment. Find out what new products have hit the market, and get seven tips for increasing customer acceptance rates. Here’s a hint: Go with the layered approach.

Econtracting: Slippery Slope or Big Opportunity?

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.

Dent Zone Forms New Product Division

Dent Zone’s AutoBodyguard will offer interior and exterior protection products, as well as tire-and-wheel protection, windshield, automobile deductible reimbursement and paintless dent repair. Serving as president is 40-year industry veteran John Martin.

Analysis Says Three Outlets Generate 80% Of Service Market Product Growth

Mobilization Nation

This month, Germain Motor Co. steps into the mobile world with a dealership-branded mobile app. Find out what it has planned for its new marketing engine.

Surroundings Lead to F&I Success!

Like it or not, your performance is affected by the people and conditions around you. Top trainer has a two-step process for taking control of your F&I environment.