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Even the most talented sales teams need supervision. “Da Man” has a plan for keeping your process running like clockwork.
Read More →The magazine’s sales columnist delves deeper into his call for change in Part 2 of a two-part series on creating sales momentum at your dealership.
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The desk can be critical to a dealership’s success, but overstepping its boundaries can leave a store vulnerable. The magazine’s F&I pro draws a line in the sand.
Read More →Gerry Gould, United Development Systems’ director of training, talks about why the location of the customer interview is so important in Part 2 of this three-tip series.
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Chris ‘Captain Credit’ Cochran struck gold for Haddad Dealerships with a social media promotion that grew into a standalone special finance department.
Read More →Does life in the car business really mean working ‘bell to bell’? Is good talent really that difficult to find? Sales columnist offers Part One of his take on how to fix one of the industry’s biggest problems.
Read More →The magazine’s F&I columnist revisits pay plans and offers some food for thought before, during and after negotiations.
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As the finance director and compliance officer for three stores, Charlene Burch-Heinzig has helped keep her group on the road to success.
Read More →Has the industry gone mad? The magazine’s in-the-trenches columnist fires a shot across the bow of the push toward a combined sales/F&I manager.
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It’s still the one department where profits are made, but the F&I office can’t do it alone. Veteran trainer breaks through F&I’s five biggest roadblocks.
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