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F&I MattersSeptember 3, 2020

Social Security Verification

The social security number is the most critical component for finance and lease deals and we often need to make a copy of a document for our deal jacket. Be sure to know which version you should see, and double-check the security measures.

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ACE Spaceby Gil Van OverSeptember 3, 2020

Lessons From an I-Team Investigation

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading between the lines of the story, there are a variety of lessons to be learned.

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ArticlesJuly 20, 2020

Dealership Labor Laws Have Changed: Update Your Employee Handbook

As rules and regulations evolve, so must your employee handbook. Here is the basis for updating your dealership’s handbook today.

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ArticlesJune 11, 2020

Slippery Synthetic Fraud Increasingly Occurring in Dealerships

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be increasingly valuable to them. F&I managers are encouraged to take another look at available technologies to identify synthetic fraud when practiced against their dealership.

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ACE SpaceMay 26, 2020

Kicking the Trade

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every possible deal, while employing a deceptive practice to finalize the sale is simply not worth the risk.

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ACE Spaceby Gil Van OverMay 13, 2020

Ferreting Out Fake Paystubs

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

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Articlesby Gil Van OverMarch 31, 2020

F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

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NewsMarch 25, 2020

Digital Accessibility for All

Dealers need to ensure they are remaining ADA compliant while catering to various groups of consumers.

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ArticlesCover Storyby Gil Van OverFebruary 28, 2020

How to Implement a Compliance Management System

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely available.

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ArticlesFebruary 28, 2020

Island Hopping Is a Compliance Concern

Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.

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