FI showroom red and grey logo
MenuMENU
SearchSEARCH

F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

March 31, 2020
F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

Image by Clker-Free-Vector-Images from Pixabay 

4 min to read


A long time ago in a place not so far away, I was involved in creating internal credit scoring models for first a captive, then a major independent finance source.

The unintended consequence of the traditional scoring model is that it only applies to most consumers, leaving a sizable minority with a credit profile that does not contain enough data to generate a credit score.

Ad Loading...

We would take data from the credit bureau report, supplement it with information from the credit application, consider the deal structure, and calculate the risk level. We always understood the ability of finance managers or credit supervisors to manipulate the consumer information on the credit application.

This scoring model was the genesis of a Walmart greeter becoming a customer relations manager with a minimum of two year on the job and two years at their residence. And, because we assigned more points for checking and savings accounts than not, we reportedly opened more savings accounts than any other source in the country.

Our goal was to create a scorecard that relied solely on the data in the credit bureau report and keep the algorithm in a black box. We succeeded, resulting in today’s credit scoring models.

WHAT’S THE ALTERNATIVE?

The unintended consequence of the traditional scoring model is that it only applies to most consumers, leaving a sizable minority with a credit profile that does not contain enough data to generate a credit score.

Ad Loading...

These consumers are either young and haven’t had the opportunity to generate a credit profile or have simply chosen to follow their parents’ mantra: “Pay cash for everything.” Either way, those with no score usually get strapped with the lowest tier (and highest buy rate).

Of course, no one pays cash for everything. Even if the consumer does not have a mortgage, not all 30-year-olds are living in Mom’s basement. Many of them are renting and are making regular, on-time payments to a landlord. Why not capture that repayment record as a trade-line for the credit- scoring algorithm?

Similarly, renters sometimes are responsible for paying the utilities. Can we get the public utilities to report the repayment history? Or the cellphone carriers? I think you get the drift.

By capturing these alternative sources of regularly scheduled repayment, the industry may be able to find another source of consumers who can purchase and finance vehicles. Some may even be able to move from the deep subprime to the near prime strata and obtain more favorable credit terms. This could also mean a higher priced and likely more reliable transportation source.

ROADBLOCKS, RISKS, AND DOWNSIDES

Ad Loading...

It ain’t all paper roses with alternative credit scoring.

It sounds like a great idea to require utility companies to report repayment history, at least to those of us who may benefit from a new market to market our goods to. But if I were running a utility company, I might have some heartburn.

When the utility companies start reporting credit histories, how much of the Fair Credit Reporting Act applies to that industry? I often make the statement that the car industry is the most heavily regulated industry in America, surely utility companies are not far behind. And you want me (as a hypothetical CEO of a hypothetical utility company) to accept additional regulations and potential regulatory oversight?

As the CEO, I now must create a process to ensure that accurate and timely reporting of utility users’ repayment history is reported to all three credit-reporting agencies. This includes a dispute resolution process and department that must be staffed up and trained to handle credit-reporting disputes. Adding expenses for this proposition with no discernible revenue to offset the expense.

I also see the risk of another tool for the exploding synthetic identity theft industry. The sophisticated identity theft rings count on starting a credit profile with an authorized user account and building a credit profile over two to four years before venturing on a shopping spree. With alternative credit scoring, the synthetic identity thief can start a credit profile with a utility bill or a cellphone account or a landlord reporting.

Ad Loading...

Now comes the tampering of expectations: Believe it or not, not everyone pays their utility or cell phone bills on time. Shocker.

But there are plenty of times that the place of residence stip on a subprime deal is a copy of a past due utility bill. Reporting a delinquent or shut off utility bill would not improve someone’s alternative credit score.

Stay tuned and, as always, good luck and good selling.

GIL VAN OVER IS THE EXECUTIVE DIRECTOR OF AUTOMOTIVE COMPLIANCE EDUCATION (ACE), THE FOUNDER AND PRESIDENT OF GVO3 & ASSOCIATES AND AUTHOR OF “AUTOMOTIVE COMPLIANCE IN A DIGITAL WORLD.”

Originally posted on Agent Entrepreneur

Subscribe to Our Newsletter

More F&I

Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →
Photo of executive in a sports coat and glasses
Industryby StaffJuly 2, 2026

Amplify 2026 Billed as Turning Innovation Into Results

Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.

Read More →
Ad Loading...
Woman standing on stage smiling.
F&Iby Lauren LawrenceJuly 1, 2026

Own Your Outcome: F&I in the Digital Customer Journey

Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.

Read More →
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Ad Loading...
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Ad Loading...
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →