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We are facing challenging and opportunity filled days ahead. Having the privilege to help people during a worrisome time is honorable and fun!
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When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.
Read More →CNA National is offering live, online training in coordination with Reahard & Associates.
Read More →The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.
Read More →If you treat a customer with empathy and respect, you will have created a customer for life. Use these three tips to get out of your own head and into theirs.
Read More →While no crisis is a good thing, those that succeed will be those that take the opportunity during the storm to change, pivot, and adjust.
Read More →The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.
Read More →What is your F&I process filled with? Two ingredients will always drive acceptance levels, customer satisfaction, and overall profits: trust and value.
Read More →Ron Reahard of Reahard & Associates, Inc. announces their popular F&I product videos will be made available to dealers free of charge for 120 days.
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