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ArticlesAugust 12, 2014

Fueling the Service Pump

The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.

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NewsAugust 7, 2014

AUL Wins Dealers’ Choice Award

AUL Corp. won the Gold award in the Service Contract Provider category in Auto Dealer Monthly's 2014 Dealers' Choice Awards.

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NewsJune 9, 2014

Dealer Ordered to Pay $50K for VSC Fraud

A dealership manager was ordered to pay at least $50,000 for keeping money given to him by customers for extended service contracts.

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Articlesby Brittany-Marie SwansonMay 2, 2014

Vehicle Dependability Declines

In the same month Consumer Reports advised consumers to skip vehicle service contracts, J.D. Power reported that vehicle dependability declined for the first time in 15 years.

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NewsMarch 20, 2014

Ford Awarded for Service Contract Excellence

Ford Motor Co.’s service contract business was recognized by the Global Warranty and Service Contract Association last week for its customer-driven, innovative approach to reviewing claims.

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NewsFebruary 6, 2014

RV Warranty Forever Selects Dealer in Arizona

RV Warranty Forever has named Robert Crist and Company RV and World Wide RV the exclusive RV Warranty Forever dealer group in the Phoenix Valley and northern Arizona.

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NewsJanuary 16, 2014

RoadVantage Extends Coverage Terms on F&I Offerings

The F&I product provider is now offering coverage terms of up to seven years on its full line of ancillary products.

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Newsby Gregory ArroyoOctober 17, 2013

F&I Industry Loses VSC Pioneer

Dick Winzer, the founder of Automotive Professionals Inc., passed away this month at the age of 86. Former employees and colleagues credit him with being one of the first to develop computerized claim adjusting and processing.

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ArticlesAugust 7, 2013

Going Off Script

The magazine’s newest F&I trainer offers six insights on how to drive a better connection with customers.

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NewsMay 28, 2013

National Auto Care Adds Express Pay to Service Contract Solution

National Auto Care’s ExpressLane product will now include Express Pay, which will allow dealers to submit payments by ACH for service contract sales.

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