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A new service from AutoAp was designed to give auto dealers greater insight and control over the liability and financial impacts caused by safety recalls, promising to reduce risk by more than 80%.
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Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.
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Dealer and long-distance runner Brian Benstock reflects on his nearly 40 years in the auto retail business, the challenges and opportunities in the New York market, and his efforts to drive his stores — and the industry — forward.
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Despite headwinds threatening dealership profitability, Kerrigan Advisors’ first-quarter report indicates 2019 is trending toward another 200-plus transaction year for the auto retail buy/sell market.
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His Madness says putting transparency, ethics, and the customer’s needs first is the long-term solution to the short-term problem of meeting your next monthly production goal.
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A customer of a San Diego-area Chrysler dealership has been arrested and charged with starting a fire that destroyed eight vehicles, including his own, and later conspiring to steal a Dodge Charger from the same lot.
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Car repair costs were up across all U.S. regions last year in CarMD’s latest Vehicle Health Index report, and ignition coils, spark plugs, and oxygen sensors tied for the lead in check engine repairs.
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Recalls drive service revenue and bring customers back to the dealership. Why not take advantage? Expert lists four ways to turn your next recall event into a fun and profitable experience for everyone involved.
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A shortage of qualified lube techs is no reason to ignore the strict — and strictly enforced — Department of Labor rules governing the employment of your youngest workers.
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Janet Christine Stair is charged with concocting a service-ticket scheme that defrauded a Hot Springs Chrysler dealership of more than $17,000 and charged its factory nearly $12,000 for phantom warranty work.
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