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Why should your customers buy the service contract if their vehicle is already covered? The magazine’s resident F&I pro has the answer.
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F&I pro makes a case for ditching the F&I interview. He says a quick discussion with the salesperson and a look at the customer’s credit report and trade appraisal will tell you all you need to know.
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Great F&I professionals don’t jump to conclusions, and they don’t try to solve problems for customers. Instead, they solve problems with customers. F&I trainer explains how.
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Human resources expert reveals the five traits hiring managers need to look for when interviewing a prospective candidate.
Read More →Top trainer says the key to selling environmental protection is to educate — not sell — customers on why advances in paint application have made it a must-have.
Read More →The editor gets called out by a reader about a cash-conversion technique he detailed in the magazine’s June issue.
Read More →Da Man offers his take on the current leasing boom and delivers a few of his favorite lease closes.
Read More →This week, the Reynolds and Reynolds Co. released the Reynolds LAW Idaho F&I Library, a suite of standardized, legally reviewed F&I documents for the franchised new vehicle dealers in the state of Idaho.
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At last month’s F&I Think Tank, female F&I pros shared their stories of perseverance in a male-dominated industry, talked about how times have changed, and explained why they believe women are the future of F&I.
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Are your penetrations stuck in neutral? Top trainer explains how adopting the F&I master’s mindset creates more enjoyable — and productive — presentations.
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